Gettel Nissan - Service Center

Phone system is terrible I had to give answers to many question in order to talk to the service guy who was working with me on my car Got tired and hung up question in order to talk to the service guy who was working with me on my car Got tired and hung up More

I have confidence Gettel listens to my concerns and will address the problem. I really love the video sent to my phone, a visual of the technician working under the car and under the hood. I want to be know address the problem. I really love the video sent to my phone, a visual of the technician working under the car and under the hood. I want to be knowledgeable about my car and this helps me to do so. More

Hector always does a super job of getting my car in, hearing any concerns I have and letting me know if my car has recalls or any issues. hearing any concerns I have and letting me know if my car has recalls or any issues. More

Laura was awesome, she was very helpful with the appointment and service. The pick up was quick as well appointment and service. The pick up was quick as well More

Some of the employees had unprofessional demeanor in front of customers. Such as complaining about George going on break at the same time he has an appointment and how he’s likely going to get extremely front of customers. Such as complaining about George going on break at the same time he has an appointment and how he’s likely going to get extremely mad when he gets back that someone took his appointment from him. The dealership also told me that I needed immediate replacement of my front control arm and needed an alignment. I took my car into a shop and they looked at my suspension multiple times and found nothing wrong with it. They also stated that my alignment wasn’t significantly impaired. The dealership also inspected my brakes and said they were good. But I’ve been having a lot of shaking and vibrating when braking and another car shop told me that my rotors were warped and needed replacing. I’m not sure who’s right and who’s wrong but something is not adding up. More

Alyssa, Advisor, and Miguel, Technician, took great care of me and my Kicks this week. of me and my Kicks this week. More

The dealership is efficient. They explain the services clearly. They answer all questions. They follow up within 24 hours. They explain the services clearly. They answer all questions. They follow up within 24 hours. More

Great customer service, very polite. They finished servicing my car on time, no long wait. They finished servicing my car on time, no long wait. More

Absolutely loved the service advisor Alyssa. She was incredibly kind and extremely helpful. She made me a lifetime customer at Gettel Nissan. She was incredibly kind and extremely helpful. She made me a lifetime customer at Gettel Nissan. More

This dealership is amazing they attend you right when you get there. Friendly staff and good work ethic. get there. Friendly staff and good work ethic. More