739 Reviews of Gettel Stadium Toyota - Service Center
Amber Smith is the absolute best. I lòok for her everytime I visit the dealership. I fully trust her and her recommendations when repairs are needed. She goes above and beyond in how I lòok for her everytime I visit the dealership. I fully trust her and her recommendations when repairs are needed. She goes above and beyond in how she treats her customers. True to her word and a fantastic personality. A consistent 5 star plus performer. More
Worst service communications ever experienced. Appointment set for fixing recalls, went in to find out parts required were not in house. Had to re schedule and still at time of check in was not Appointment set for fixing recalls, went in to find out parts required were not in house. Had to re schedule and still at time of check in was not assured parts were in. More
The service is very efficient. It’s served at the time they guarantee it is done. It’s served at the time they guarantee it is done. More
It took regular oil change 4 hours with appointment. Advisor’s suck. Unprofessional, unorganized. I will never come back there again. I was a very loyalty customer for more 30 years. This time was tot Advisor’s suck. Unprofessional, unorganized. I will never come back there again. I was a very loyalty customer for more 30 years. This time was totally sucked. Need to improve. More
The previous ownership was more in tune with customer service and customer expectations for the long term. service and customer expectations for the long term. More
Amber Smith was great as she always is. She is an asset to your dealership. She is an asset to your dealership. More
It’s always accurate. Place is nice and clean. The entire staff there is very very friendly . Place is nice and clean. The entire staff there is very very friendly . More
I made a discount arrangement with a rep no longer with the dealership. This discount arrangement was honored by the service department supervisor. This is an honest, ethical company. the dealership. This discount arrangement was honored by the service department supervisor. This is an honest, ethical company. More
My experience wasn’t as great as usual since my usual service advisor was out sick, and the gentleman (Mr Sutton) who handled my ticket was a part-timer, very nice guy, but not familiar with the system, service advisor was out sick, and the gentleman (Mr Sutton) who handled my ticket was a part-timer, very nice guy, but not familiar with the system, wasn’t able to get me a proper quote, he was out by 3PM, worked 2 or 3 days, and locked my car key in his drawer without having a backup to it. The most frustrating part was having a service advisor who is not able to produce, email or text the client information to help make a decision. This is one experience with one backup advisor, my usual experience with my usual service advisor is excellent More
Shop fees of 10$ to change oil. I’d like to know what parts they used to change oil. 3$ charge to pay my bill with credit card. None of theses charges were told to me until I went t I’d like to know what parts they used to change oil. 3$ charge to pay my bill with credit card. None of theses charges were told to me until I went to pay bill. More