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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
739 Reviews

739 Reviews of Gettel Stadium Toyota - Service Center

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June 26, 2024

Amber Smith is the absolute best. I lòok for her everytime I visit the dealership. I fully trust her and her recommendations when repairs are needed. She goes above and beyond in how More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Worst service communications ever experienced. Appointment set for fixing recalls, went in to find out parts required were not in house. Had to re schedule and still at time of check in was not More

by hezzelt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suann Carrington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin
June 24, 2024

The service is very efficient. It’s served at the time they guarantee it is done. More

by fpmaring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

It took regular oil change 4 hours with appointment. Advisor’s suck. Unprofessional, unorganized. I will never come back there again. I was a very loyalty customer for more 30 years. This time was tot More

by gofalcons92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Choe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Serrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

The previous ownership was more in tune with customer service and customer expectations for the long term. More

by Hoyt
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Caribe
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Amber Smith was great as she always is. She is an asset to your dealership. More

by jdidia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

It’s always accurate. Place is nice and clean. The entire staff there is very very friendly . More

by Jayjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I made a discount arrangement with a rep no longer with the dealership. This discount arrangement was honored by the service department supervisor. This is an honest, ethical company. More

by carmenshg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hare
June 15, 2024

My experience wasn’t as great as usual since my usual service advisor was out sick, and the gentleman (Mr Sutton) who handled my ticket was a part-timer, very nice guy, but not familiar with the system, More

by Matt K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sutton
June 15, 2024

Shop fees of 10$ to change oil. I’d like to know what parts they used to change oil. 3$ charge to pay my bill with credit card. None of theses charges were told to me until I went t More

by Kenlatkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anwar Elgammal
1.0
This rating includes all reviews, with more weight given to recent reviews.
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