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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
736 Reviews

736 Reviews of Gettel Stadium Toyota - Service Center

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December 23, 2023

Was almost time to close on Sunday and Carlos help me out to replace my rear whipper blade but they were out stock and had to order a new one More

by LONGO.DE
Recommend Dealer
Yes
Employees Worked With
Carlos's
Dec 27, 2023 -

Gettel Stadium Toyota responded

We're happy to see you had a 5-star experience at Gettel Stadium Toyota!

December 23, 2023

Quick and efficient. My first experience at your dealership was pleasant. It is unfortunate You do not have loaner cars as the enterprise is incredibly inconvenient. More

by Lthomas714
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 04, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a 5-star review. We appreciate your input and value the chance to enhance our services.

December 23, 2023

they charged me $2. 00 to wash my car no one told me there was a fee it was always free in the past !! More

by JIMMYNIEVES2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to bringing this issue to our attention. There should be a credit at the bottom of your invoice, you should not be charged $2.00 for a car wash. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input.

December 23, 2023

I was kept informed about my vehicle’s needs and costs. Maintenance was performed in a timely manner. I also likely that coffee and snacks were provided. More

by JAZZLADD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Caribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave a 5-star review! We really appreciate it!

December 23, 2023

prompt and friendly service with a smile. Thanks again I’ll be back! Thank you More

by TIM_A.LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave such a lovely review! We are so thrilled to hear you had a positive experience here at Gettel Stadium Toyota.☺

December 23, 2023

I brought my car in and was waiting for it to be serviced. I was approached by a salesman who was interested in purchasing my car. I told him several times I didn’t want to sell but he wouldn’t take More

by alohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Caribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Gettel Stadium Toyota responded

We're sorry to hear you had a poor experience at our dealership. We strive to provide exceptional service to all of our customer, and we're disappointed that we fell short in your case. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input and value the chance to enhance our services.

December 22, 2023

Knowlegable, helpfull, fast service, pleasant virtuous. Carries wide products for car care. Staff areas clean and members very clean. More

by LIANEGOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Indira Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Choe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Ferreiro-Romero
Dec 22, 2023 -

Gettel Stadium Toyota responded

We are so grateful for your kind words and 5-star review. Thank you for choosing Gettel Stadium Toyota for you vehicle service needs! ☺

December 22, 2023

Appointment was for recall and maintenance. Recall was not done due to your shop was to busy. More

by MTGSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain Abreu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Gettel Stadium Toyota responded

We're sorry to hear you had a poor experience at our dealership. We strive to provide exceptional service to all of our customer, and we're disappointed that we fell short in your case. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input and value the chance to enhance our services.

December 21, 2023

Came in for an early appt. I was told about an hour. So didn’t go home. 3 hours later I was presented with an update on status and next steps and out the door in about 45 minut More

by davidccunliffe
Recommend Dealer
Yes
Jan 04, 2024 -

Gettel Stadium Toyota responded

We're sorry to hear that you had a long wait time, we understand how valuable your time is and we apologize for any inconvenience. Please call us at (813)872-4881 and ask for customer relations so we can see what we can do to make any future experiences better than before. Thank you for helping us identify areas for improvement.

December 21, 2023

I always have a positive experience here! The customer service is incredible and the wait time is minimal. More

by BRDSRCOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Gettel Stadium Toyota responded

Your feedback made our day! We are ecstatic to hear that you always have a positive experience here at Gettel Stadium Toyota! We can't wait to welcome you back! ☺

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