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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
733 Reviews

733 Reviews of Gettel Stadium Toyota - Service Center

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November 29, 2023

I already did a set at pay attention quality of the job was gos the person I had was horrible. He needs to work on first impressions. More

by Magdalena1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravi Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your feedback. We always aim to deliver a great experience, and we are gutted when we don't meet expectations.

November 29, 2023

We had 4 wheel alignment and liter rotation service. Unfortunately, the car shakes and tire makes edge mark!! We have to take the cars back to check as it appears that services weren’t done properly. Ad More

by OTO102953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Serrano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Gettel Stadium Toyota responded

We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.

November 29, 2023

I bought my first Prius from Gettel Toyota and had a great experience throughout the 12 years I owned it. Late in the pandemic I traded in that first car and got a second Prius. New cars were hard to fi More

by DJESSUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Gettel Stadium Toyota responded

Thank you so much for the fantastic review and for recommending Gettel Toyota! It means the world to us!

November 29, 2023

I've been driving a Toyota since 1993, Toyota had been good to me, but this is the best I've ever seen from Toyota, Amber is Amazing and very helpful I really appreciate her and Toyota. More

by FXXYDBROWN
Recommend Dealer
Yes
Employees Worked With
Amber
Nov 29, 2023 -

Gettel Stadium Toyota responded

We are glad to hear that your experience with Amber was Great! Thank you for taking the time to leave a 5 star review. Your feedback is greatly appreciated.

Nov 29, 2023 -

FXXYDBROWN responded

You’re very welcome

November 29, 2023

very efficent paitent and professional They did everything they could me with the problem with my car and made sure I was taken care of More

by JJTAE88
Recommend Dealer
Yes
Employees Worked With
Justin and Carlos
Nov 29, 2023 -

Gettel Stadium Toyota responded

Thank you for the fantastic review! We are grateful for your kind words and are pleased to know that you experience here at Gettel Stadium Toyota was great.

November 29, 2023

Everyone was courteous. I received timely service and was kept well informed. It was easy to schedule my appointment. The free coffee was good. More

by danajasper14
Recommend Dealer
Yes
Employees Worked With
Amber Smith
Nov 29, 2023 -

Gettel Stadium Toyota responded

Awesome! Thank you for taking the time to leave us such a great review! We are glad to hear you had a good experience here at Gettel Stadium Toyota. See you next time!

November 29, 2023

Arrival for appt good customer service. Tire rotation and had to buy two new tires with alignment took 3hrs. After service the maintenance notification was not reset. For the cost of servic More

by MCL520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elyvn Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us your feedback.

November 29, 2023

I was scheduled to have a Amber Smith as my service person, however, I can 30 minutes early and offered to come back at another time if this was inconvenient and she very rudely said she wouldn't take More

by samarasingh97
Recommend Dealer
Yes
Employees Worked With
Amber Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam alem
Dec 01, 2023 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to give us your feedback. We really do appreciate it.

November 29, 2023

Suann was very nice, she made the whole experience to be the best. Thanks Suann! More

by MARTIN.AROZTEGUI
Recommend Dealer
Yes
Employees Worked With
Suann Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suann Carrington
Dec 01, 2023 -

Gettel Stadium Toyota responded

Great! Thank you so much for taking the time to give us a 5-Star review! We are so happy to hear you had a nice experience with Suann!

November 28, 2023

I don’t feel that my issue with my engine was addressed and no supervisor was available to speak with ne More

by CNORTH1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz Perez
Nov 28, 2023 -

Gettel Stadium Toyota responded

Thank you for providing this feedback ,my name is Efrain, I'm the service manager. Would you please give me a call at 813-872-0147 ext 392 or email me at eabreu@stadiumtoyota.com. I would like to speak to you directly. Thank you

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