Gettel Toyota of Charlotte County

Great selection, very professional sales team and helpful staff. Over all, I had a very good dealer experience however somewhat disappointed in the Toyota brand and my new truck experience. staff. Over all, I had a very good dealer experience however somewhat disappointed in the Toyota brand and my new truck experience. More

I had an amazing experience at Gettel Toyota. Thanks to Desmond! He was patient, knowledgeable, and made the entire car-buying process smooth and stress free. Desmond took his time explaining eve Thanks to Desmond! He was patient, knowledgeable, and made the entire car-buying process smooth and stress free. Desmond took his time explaining every detail, and really made sure I left with the car that was right for me. His professionalism and friendly attitude made such a difference. More

I am from out of town and I needed to bring my 2024 RAV4 in for routine maintenance. I walked away with a $500 bill and A handprint that took the finish off The exterior of my Passenger door. I have been tr in for routine maintenance. I walked away with a $500 bill and A handprint that took the finish off The exterior of my Passenger door. I have been trying to coordinate the Repair of the damage done to my car. Their customer service is horrible… I have yet to speak to the service department manager, though I have tried several times This is not the level of quality Or customer service I would expect from Toyota! More

.y first impression was I was not attacked the minute I arrived. As I walked in I was greeted and asked what they could do for me. I was then introduced to a sales person. I was able to try out a model I arrived. As I walked in I was greeted and asked what they could do for me. I was then introduced to a sales person. I was able to try out a model I thought I wanted. As a review of my needs I was told they would call when something came available. I was called a few days later. It was exactly my cup of tea. Thanks Sage for his patience and listening to my needs More

We were referred to Murray by a friend & we couldn't be more grateful that she did. We found him to be very knowledgeable, friendly & helpful. We will be back for our next car. Thank you sir & if you're lo more grateful that she did. We found him to be very knowledgeable, friendly & helpful. We will be back for our next car. Thank you sir & if you're looking for a straight shooter he's your guy. More

Went in for an oil change and rotation at 30k , was told that I was out of warranty at 25k. Left it to get oil change anyway. Went home called the Toyota co. Customer service, nice woman there looked m that I was out of warranty at 25k. Left it to get oil change anyway. Went home called the Toyota co. Customer service, nice woman there looked my car up and as I told service manager Mike. That I did have coverage for another 20k with 2 oil changes and 4 rotations. Called dealership in fort myers where I purchased. They told me it was right on computer for anyone to see. After leaving voice message and send an email. When I went back he realized he was not correct. I got over it. When I was driving out of dealership. Beeping in my car. The good was not even closed. Don’t waste my time going back in and wasting more time there. 3 services. Two of them with same service manager or whatever they are, not real thrilled with the service 2 of the 3 times there. But since your close to home and all dealerships take care of warranty work, which Mike told me in the beginning to call fort myers and see if I bought some special service contract off them. Long story short. Giving a 2 star. Being generous! Thank you More

Unethical and possibly illegal sales procedure. Gettel advertises some of its cars as a different trim level online. When I contacted the GM and asked about the ads and errors they ghosted me and Gettel advertises some of its cars as a different trim level online. When I contacted the GM and asked about the ads and errors they ghosted me and left the ad in place. More

The dealership was very patient and accommodating for me and my girlfriend. They gave us a great deal on a brand new Camry and we couldn’t be happier. Sage Dillon was knowledgeable and a crucial part of the and my girlfriend. They gave us a great deal on a brand new Camry and we couldn’t be happier. Sage Dillon was knowledgeable and a crucial part of the process! More