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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,668 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed ...
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,668 reviews

August 20, 2022

Happy to get a scheduled appointment, checked in and service completed on time. My service representative was efficient, friendly, and did not push when I declined a couple of recommended things I plann More

by bill.wineland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl
Aug 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

August 20, 2022

Gettel Toyota Charlotte County has a great Service Team. Michael Cartelli, Assistant Service Manager, has always provided us with excellent service over the years. More

by carolmolzahn
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

August 18, 2022

Ask for David Torres great experience . I recommend Gettel Toyota of Punta Gorda. Thank you !!!! More

by Wwdiesel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torres
Aug 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and for taking the time to rate your experience. Welcome to the Gettel family.

Aug 18, 2022 -

Wwdiesel responded

Thank you.

August 18, 2022

Everyone was super kind, did a great job on auto butler cleaning and re arranged my stuffed animals in a sweet way! Got it back to me when i needed it! More

by Jmele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl, Michael Seaver
August 18, 2022

I was very satisfied with customer service, Paperwork went smooth and quickly, most of all I left the parking lot with a big smile. Thank you Gettel Toyota of port charlotte More

by judymtz59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Abuajjaq
August 17, 2022

I asking for to put life time battery, they put 84 month battery, never told me, tech put 84 month , until i did check my car today , i call customer service they told me no have available life time bat More

by josejavier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. Unfortunately, there isn't a "life time" battery. You should have been made aware of this before your new battery was installed.

August 17, 2022

The service writer was courteous quick and efficient at drop off and pick up and set up next service. More

by hgks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jarrett Overby
Aug 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

August 17, 2022

Keith was very accommodating and professional. The repairs were done quickly and on time. The video inspection was a nice touch but they sent me the wrong car. More

by Bhutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Aug 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

August 16, 2022

I sent him a direct email message. I know he received it. And I never heard a word from him. Nothing at all. It’s useless for him to have an email Account at the dealership. Would neve More

by Bcasual0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Stephenson
Aug 16, 2022 -

Bcasual0 responded

I was the general manager I could tell I would fire him.

August 16, 2022

The people were very friendly. I know Chris Lumpkin from my last purchase of my Toyota at another dealership. Chris is the reason why I bought the car at Gettel. More

by Tandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lumpkin
Aug 16, 2022 -

Tandy responded

Chris is a value added person to your dealership.

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