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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,668 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,668 reviews

June 18, 2022

Excellent service in a reasonable time frame. Ryan Twogood was friendly and professional. My visit was a good experience. More

by dimessina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

June 18, 2022

Bill was outstanding! Great communication, process was excellent. I would recommend Gettle to anyone looking for an auto! More

by JOHN.IRONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Seaver
Jun 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your new vehicle from us and for taking the time to rate you experience. Welcome to the Gettel family.

June 18, 2022

Got oil changed and now my vehicle keeps breaking. They try to push to get services you don't need. More

by ASHLEYHA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. Your comments have been sent to our management team.

June 17, 2022

Another great service experience from my favorite service advisor, Michael!! He is the only advisor I go to because he’s the best! More

by jennyb_920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and very kind words for our associate, Michael.

June 17, 2022

Friendly, Clean, Nice. Lack of chairs. Need more chairs at service waiting area to accommodate more customers. More

by Rodenteatmywires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Jun 17, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize if there wasn't ample seating room to accommodate everyone. Your comments have been sent to our management team.

Jun 17, 2022 -

Rodenteatmywires responded

We appreciate the service we received from your service department . The inspection video was beneficial and gave us more confidence about your service department. Thank you.

June 17, 2022

New to the area so it was my first time there. Ryan was fantastic. I had a work webinar and he found a private place for me to do it. More

by DEBORAH.GREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Gettel Toyota of Charlotte County responded

Deborah, thank you for your business and for taking the time to rate your experience.

June 16, 2022

All fine except record said put tire psi to 30, but door spec says 35. I checked and found psi set to 39. Plus one valve cap was almost unscrewed and another one not seated. This seemed like a non-pro wa More

by JSHUGART1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to comment on your recent visit. We are glad to hear that you checked and reported the difference in the tire air and valve stems. You have our apologies. It has been addressed with the technician that worked on your vehicle.

June 16, 2022

Staff friendly and helpful. Very clean facility, really good coffee. Didn’t hassle us to trade in our vehicle. More

by ll.hunter415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

June 16, 2022

Dealership is clean. Service staff is ready to assist as soon as I arrive. The service manager, Keith, is polite, knowledgeable & explains the service to be done. More

by captainlynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Jun 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words.

Jun 17, 2022 -

captainlynch responded

Due to the length of the repair work, a rental was provide me at no expense. This was very much appreciated. Driving out from the dealership it was very evident the repair had been done as my vehicle ride was smoother and quieter.

Jun 17, 2022 -

captainlynch responded

Job well done

June 15, 2022

This dealership and salespeople are really nice, good listeners, easy to deal with and honest. More

by jdempsey79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Elver
Jun 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience.

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