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Gettel Toyota of Charlotte County

Punta Gorda, FL

Overview
Employees
Reviews
Vehicles
4.6
2,668 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,668 reviews

May 21, 2022

I was told on the phone when I made an appointment my car maintenance would only be an hour. I waited 3 hours to get my tires rotated and my air filters changed. More

by BRITTANY.WATSON1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to review your experience. We apologize for the length of your wait time. Thank you for bringing it to our attention. Please know that if you live within a 15 mile radius of the store, we do provide complimentary UBER service to avoid the wait time at the dealership.

May 20, 2022

My Gettel Toyota service representative was very polite and went over all the issues that need attention with me so that when I return to Florida, I can pursue getting the issues fixed. More

by frpizzles68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
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May 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

May 20, 2022

Great place to do service! The employees are very friendly and helpful! I would recommend More

by Shelby0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
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May 21, 2022 -

Gettel Toyota of Charlotte County responded

Shelby, thank you for your business and five star review. We appreciate your kind words for our associates.

May 20, 2022

A key fob didnt work on a new 2022 Tundra. When i brought it back to get fixed was told i should make an appt. Also when we called our insurance agent with the vin provided we found that we we More

by Gmainsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhiannon Richards, Mike Abuajjaq
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May 20, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for purchasing your Tundra from us and for taking the time to comment on your experience. We assure you that your comments have been sent to our management team and the sales associate that worked with you. Thank you for bringing these items to our attention.

May 19, 2022

Service was fast. Office was spacious and clean. Overall, staff were polite and efficient. Cost was moderate. More

by kenadlawme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun, Mckinsey Reynolds
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May 19, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

May 19, 2022

They found exactly what the problem was and took care of it in the same day. I felt safer driving the vehicle now. Great job! More

by MeJle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
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May 19, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and you kind words. We are glad to hear that all went well.

May 19, 2022

Scott was attentive to my needs and met my expectations. He represented Gettel very well. More

by dstaples567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
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May 19, 2022 -

dstaples567 responded

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May 19, 2022

They are very professional and efficient. Their counselors are very knowledgeable and helpful. I trust this dealership. More

by ROYBERMANRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Report | Print
May 19, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience.

May 19, 2022

Very satisfied with the service Rep. Was very helpful and efficient. Would recommend him to all. Took care of all my issues. More

by FEARONFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
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May 19, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

May 19, 2022

Even tho my car is 7 years old I still take it to the dealership go service. More

by GRAMMYNPAPA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
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May 19, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and taking the time to rate your recent visit.

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