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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,667 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,667 reviews

April 18, 2024

Service slow and xx extra attempted service charge for brake fluid replacement, I will never buy a another Toyota from this dealership. More

by tom7altv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Gettel Toyota of Charlotte County responded

Thank you for the email. I apologize for the issue you experienced. Would you please email me your name so Ican look into this. Thanks again, Bill Finocchiaro General Manager Gettel Toyota of Charlotte County bfinocchiaro@gettel.com

Apr 18, 2024 -

tom7altv responded

The brake system is a closed system, no chance of water getting into it as the service rep suggested, just a boon-dogle to make more money

Apr 18, 2024 -

tom7altv responded

Your service policy regarding brake system flushing is a boon-doogle for you to make more money. Your service rep informed me that the flush is required because of water build up in the braking system. The brake system had better be a closed system with both water or air not getting in it, other wise you are killing are putting your buyers at risk. I've owned cars with over hundreds of thousands of mile on them not requiring brake system flushes unless there was a brake cylinder/caliper/master cylinder/brake line failure.

Apr 18, 2024 -

tom7altv responded

your respond site also stinks

Apr 19, 2024 -

Gettel Toyota of Charlotte County responded

I appreciate your email. Would you please send me your name via email so i can assist you. I apologize fore the inconvenience and will look into this issue as soon as I receive your information. Thanks Bill Finocchiaro General Manager Gettel Toyota of Charlotte County bfinocchiaro@gettel.com

Apr 19, 2024 -

Gettel Toyota of Charlotte County responded

Thanks again. I just forwarded you some information regarding brake flushes to your email. I apologize for the inconvenience and appreciate your business. Bill Finocchiaro General Manager Gettel Toyota of Charlotte County

April 17, 2024

Robert is a very laid back salesman with no pressure. I highly recommend him if you are considering buying a Toyota. More

by newtls2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gilpin
April 16, 2024

I didn't feel pressured and left feeling I got a good deal on a great car. More

by jeffb16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Great diagnosis and trearment. Thank you to mechanic who found my oil leak and fixed it More

by mightymo100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

John Tremblay was great, but with an appointment it was nearly 2 hours for an inspection and tire rotation. Why with an early morning appointment (9am) does it still take so long? If I knew it would ta More

by mattsugrim.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Did not make clear Gettel advantage could only be used here. Since we registered the car in Maine, as we are from there, it should have been made clear it could only be used at Gettel. Very deceiving. N More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl King
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Service was speedy. They were thorough and professional. The waiting area was well appointed it was relaxing. They discovered a problem with my windshield and an indepen More

by RICK.BRAMWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
April 14, 2024

Murray Wallace was wonderful to deal with. Took time, was knowledgeable, listened and never pressured me to buy. More

by mact67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Murray Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

I am a brand new customer and law enforcement officer. Luke in service was great. Although the customer service lady who made my initial appointment never put it in the system, Luke was able to accommodat More

by LITTLECLOUD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke B
April 14, 2024

I make an appointment for services but always have to wait over 2 hours for simple services. Two hours for a tire rotation sucks! More

by careyeveans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 16, 2024 -

Gettel Toyota of Charlotte County responded

Thank you for the information. I apologize for the experience and realize that your time means a great deal and will address this with our entire service team. Thanks again, Bill Finocchiaro General Manager Gettel Toyota of Charlotte County

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