Gettel Toyota of Charlotte County

I don`t know what it takes to get that wonderful service everyone is talking about. I have been sitting by the phone all day waiting to talk to a real live person up there to set up a date to have some repa everyone is talking about. I have been sitting by the phone all day waiting to talk to a real live person up there to set up a date to have some repair work done on my Highlander. All i ever get is that stupid answering machine. Well I have wasted almost a whole day and I still have not talked to an actual human being, so my thought is I am going to try calling Germain Toyota and see if they possibly have any real live humans I can talk to and see if they are more willing to help me get my car repaired. Sorry Gettel but you really need to look at your business practice. More

Took my vehicle in for its first oil change and tire rotation. First after their lunch break. Told would take 1 hour. 2 1/2 hours later I had to get the manager. finally got my car. Would not rec rotation. First after their lunch break. Told would take 1 hour. 2 1/2 hours later I had to get the manager. finally got my car. Would not recommend to anyone. Would not buy the service contract again. More

Nothing but a positive professional experience Mike my service rep was very knowledgeable .Jennifer the inside sales rep was also very helpful and about everything service rep was very knowledgeable .Jennifer the inside sales rep was also very helpful and about everything More

Love the reminders and videos. I would like a spot free car wash, because my car had just been waxed and came out covered in water spots. car wash, because my car had just been waxed and came out covered in water spots. More

John Tremblay was very courteous, we always have a nice experience when we are there. I do have a question... what are the intervals of oil synthetic oil changes? Thank you. experience when we are there. I do have a question... what are the intervals of oil synthetic oil changes? Thank you. More

Happy with the results of the service I received. The work on my car was done on a timely manner. And everyone was very helpful. I was given a loaner vehicle. work on my car was done on a timely manner. And everyone was very helpful. I was given a loaner vehicle. More

Ive bought a dozen of cars in my life and the experience at gettel toyota with our salesman desmond was by far the easiest most relaxed one yet ...best dealership hands down at gettel toyota with our salesman desmond was by far the easiest most relaxed one yet ...best dealership hands down More

Had appt. With sales manager,never showed till we were leaving. Bad customer service.So we went to Sarasota and was treated great! To bad leaving. Bad customer service.So we went to Sarasota and was treated great! To bad More

Was told I’d have my car in 3 days. It didn’t happen! Called them twice and they are trying to “locate” the car! Not good! Called them twice and they are trying to “locate” the car! Not good! More

Work was good.They sold me hubcaps that are not right Work was good. They sold me hubcaps that are not right for my truck. My bad I should have refused them. I will take my vehicles there for service o Work was good. They sold me hubcaps that are not right for my truck. My bad I should have refused them. I will take my vehicles there for service only. I also asked about body work and was told not my department you need to take it to body shop. Before gettel they would have taken it there for me and gotten all the quotes. There customer service has declined. More