Gettel Toyota of Charlotte County
Punta Gorda, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed - 5:00 PM
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Mr. Cartelli was very helpful and informative. He was a pleasure to talk to. Offered the extra help and gave advice so the problem wouldn't occur again. pleasure to talk to. Offered the extra help and gave advice so the problem wouldn't occur again. More
FAKE 0% interest Forced to BUY WRONG carThe Sales FAKE 0% interest Forced to BUY WRONG car The Sales General Manager asked me to come in when I complained why the Toyota Camry hybrid 2020 was $43,600 FAKE 0% interest Forced to BUY WRONG car The Sales General Manager asked me to come in when I complained why the Toyota Camry hybrid 2020 was $43,600. Elsewhere is was lots cheaper. He opened my eyes when he showed me that the price had been increased by $3000 because I had chosen the offered Zero interest rate. I was shocked because I was rushed through the signature process and had not realized the price had been suddenly increased. I pointed out that this fact was a Hidden Interest rate and that the offered Zero interest rate is FAKE. When you load the data into a Present Value formula APR Calculator you get the REAL Interest rate which is 2.374%. When I showed my dissatisfaction the General Sales Manager said "Don't blame Gettel Toyota Charlotte county, blame Toyota Southwest Finance". However the Gettel salesman FAILED to point out that choosing Zero interest INCREASED the price by $3,000. In the past, I always bought a used car one or two years old. The car I had been driving was a Toyota Prius, purchased this way, and my interest rate with Wells Fargo was 2.3%. So the sales failure to inform me of the hidden interest rate Forced me to buy the WORONG car. More
Cheryl was outstanding, knowledgeable and friendly. She was willing to help with all of my concerns. Matt the sales manager, and Martin from finance were also great. was willing to help with all of my concerns. Matt the sales manager, and Martin from finance were also great. More
Very impressed by the courteous, professional manner that Mike Seaver provided from the very arrival at Gettel. He did a great job in identifying our interest and was quick to offer ways of addressing them. Mike Seaver provided from the very arrival at Gettel. He did a great job in identifying our interest and was quick to offer ways of addressing them. No high pressure, just a nice approach resulting in our leading a new Highlander Hybrid. More
Thank you so very much for your service, kindness, and professionalism yesterday . Having Michael Cartelli at Toyota, Punta Gorda is paramount to Toyota’s success. Thanks again. Sharon And Rich professionalism yesterday . Having Michael Cartelli at Toyota, Punta Gorda is paramount to Toyota’s success. Thanks again. Sharon And Rich More
I took the new car for the first 6 month service . Employees were very prompt and helpful. And as I was told the service was done in the frame time. Very efficient. Employees were very prompt and helpful. And as I was told the service was done in the frame time. Very efficient. More
Very nice group of people working there! Gave me everything I wanted, if I had a question it was answered quickly and effectively. All in all a great place to do business! everything I wanted, if I had a question it was answered quickly and effectively. All in all a great place to do business! More
Poor customer service after sale. No one answers phones !! Horrible way to run a business. Once we finally did make contact, our issue/ problem resolved and service advisor helpful . Thank you Ryan Twog !! Horrible way to run a business. Once we finally did make contact, our issue/ problem resolved and service advisor helpful . Thank you Ryan Twogood More
No long wait at this dealership. They also recommended a good Pizza lace just down the street. The fella who waited on us was very through. We will be back for more services. good Pizza lace just down the street. The fella who waited on us was very through. We will be back for more services. More