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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,669 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,669 reviews

May 07, 2023

Excellent communication skills. Customer concern is obviously number one objective. Never have a problem with workmanship. More

by oberle7145
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit. We appreciate you and your kind words.

May 06, 2023

See above Already did, see above. SEE ABOVE PARAGRAPH. Good night. That's all, folks. Ciao. More

by BROEKEST
Recommend Dealer
Yes
Employees Worked With
5 - & your systems on haste some sent me some half a dozen texts with the same question over the last couple of hours, so this will be my final response or acknowledgement. We worked with David & then Df mom
May 06, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.

May 06, 2023

Ro was awesome! My Highlander after AutoButler treatment was spectacular. I will buy from Gettel again. More

by CHIEFFISHFINDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ro 5 Stars
May 06, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and for taking the time to share your AutoButler application experience.

May 06, 2023

Ro is amazing went why over the top to help me out and get my problem solved love that guy More

by tdcocklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ro
May 06, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 05, 2023

Michael is friendly and has NEVER tried to sell me any service that wasn't needed for my Toyota Sienna. More

by Rita G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023 -

Gettel Toyota of Charlotte County responded

Rita, thank you for your loyal business and for taking the time to review your recent visit.

May 05, 2023

Very friendly staff, devoted to their work. I worked with other staff as well and it was seamless. More

by andrewcf15@comcast.net
Recommend Dealer
Yes
Employees Worked With
Brian Kean
May 05, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.

May 05, 2023

The service person was excellent, but it took almost 2. 5 hours to get our vehicle serviced, even though we had an appointment. More

by TIMC6
Recommend Dealer
No
May 05, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We apologize for the long wait time. We know your time is valuable. Please know that we provide complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait. If it wasn't offered to you, you have our apologies.

May 05, 2023 -

TIMC6 responded

Thank you for your response. We love Gettel, as we loved Palm Toyota before it. We have been customers here for many decades and have bought many vehicles here.

May 05, 2023

I showed up to my appointment it was at 1:30 I think the paperwork got done at 1:47 I didn't leave till 4pm just for a tire rotation and alignment then I drove 5 minutes down the road to find my alignment w More

by Tianna2992
Recommend Dealer
Yes
Employees Worked With
Amber
May 05, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your recent experience. We are sorry to hear about the error in the alignment and your long wait time. Thank you for making us aware of the issues. We appreciate your patience and understanding.

May 05, 2023

Install the wrong battery, they told :will call me when they has in stock life time battery, never call me back , I try make appoiment a few time never I get the return call , until I went to dealership to More

by josejavier1
Recommend Dealer
Yes
Employees Worked With
Mike
May 05, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to replace your battery and for sharing your experience. We apologize that you didn't receive a call regarding the battery exchange.

May 05, 2023

Keith provides excellent service and effective communication. He is an good asset for Gettel Toyota. More

by PBLAINE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
May 05, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to share your experience.

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