Back

Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,668 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
Contact Dealership

1801 Tamiami Trail

Punta Gorda, FL

33950

Directions

By Type

Showing 2,668 reviews

March 24, 2023

I called the dealership 4 times between 4 and 5 pm on the 23rd of march . I got no answer left a message but didn’t get a call back That doesn’t make me feel real confident about your dealership should I e More

by pkidder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Brutus
Mar 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to share your experience regarding getting a call back. Our scheduler leaves at 3:30pm and it's likely that all of the service advisors were with customers. We apologize and assure you that your concern has been went to our management team.

Mar 25, 2023 -

pkidder responded

That's ridiculous . Not all issues, problems, questions, whatever end at 3:30. I also doubt very much that all advisors were busy each and every time I called. Besides that I never did a call back after leaving my name and number on your voice mail system. Hopefully these issues can be rectified.

March 24, 2023

Friendly professional service! ! Clean comfortable establishment! They were very quick to call when service was completed!! More

by jphamilton757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 23, 2023

Mr Wallace was thorough in explaining the vehicle, would work with him again, Mr Garcia was helpful also. More

by jojoma0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Murray Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Garcia
Mar 24, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.

March 23, 2023

Slow. Waiting 2 days to hear from service about my car. Need to improve if you want my business. More

by sandralewis42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
Mar 24, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We are sorry to hear about the slow communication from our team. Your comments have been sent to our management team.

March 22, 2023

The dealership is friendly and clean, with free coffee and TV while you wait, however the wait is never less than 2 hours. More

by SINGERMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your experience. We are sorry to hear about the long wait time. Please know that we offer complimentary UBER service to take you to and from anywhere within a 15-mile radius of the store to avoid the wait time.

March 22, 2023

Bought the new Highlander at Venus Toyota as their price was much better and the wait for a new one was shorter. I was disappointed with the sales department. I have had good luck with the service at Gette More

by EDCARNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business in our service department and for taking the time to review your experience with us.

March 21, 2023

Ok deal am pleased with the sales person. Will come again but not for many years More

by lmc_306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Birgit Moenkemoeller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.

March 20, 2023

The work was done in a timely fashion, and the price was reasonable. And the people were friendly and courteous. More

by STEVENCOLBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Mar 21, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your recent visit.

March 19, 2023

They were awesome fixing my car ! ! Didn’t have to wait till Nov! Thank you More

by TERRICOOK42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to repair your vehicle and for taking the time to review your experience.

March 19, 2023

They did not reset my maintenance warning after they completed the service, they also did not have any information of why the anti collision system was not working properly. More

by dexta357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sanders
Mar 20, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We apologize for not resetting the warning light. Please feel free to visit our service lane at your convenience to have it reset. Your comments regarding the anti-collision system have been sent to our management team.

...
78
...