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Gettel Toyota of Charlotte County

Punta Gorda, FL

4.6
2,668 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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1801 Tamiami Trail

Punta Gorda, FL

33950

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Showing 2,668 reviews

March 15, 2023

I had a great experience there with my salesmen. I think his name was Murray. He helped me find a brand new car that I never would have picked out for myself. I absolutely love it and I’m so thankfu More

by allisonpascalo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murray Wallace
Mar 15, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience. We welcome you to the Gettel family.

March 15, 2023

Polite , courteous, took car in right away , everything was taken care of in good time , very happy More

by gtbrunette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Gettel Toyota of Charlotte County responded

Michael, thank you for allowing us to service your vehcle and for taking the time to review your recent visit.

March 14, 2023

Very professional and overall excellent thanks for letting me do business with you my salesmen and the General sales Manager More

by davidedsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wisler Dorcely
Mar 15, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience. Welcome to the Gettel family.

Mar 15, 2023 -

davidedsr responded

Thanks for letting me be part of Gettel family

March 13, 2023

Low pressure, friendly staff, relatively fast service department. Knowledgeable salesperson, easy to do business with. More

by APRILCODES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torres
Mar 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to share your recent experience.

March 13, 2023

Gettle needs to treat their customers like Palm Auto used to. An oil change,tire rotation, and brake fluid flush took 3 hours.I was told 1 1/2hours.Iwould have gone home and returned. Not waited. More

by fraidycatang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We apologize for the long wait time. Please know that we offer complimentary UBER service to avoid the wait time at the dealership.

Mar 15, 2023 -

fraidycatang responded

I know you have uber service. Was told every time only 1/2 hour more. Had I been told it would take 3hrs. Snd not 1 1/2 hours,I would have opted for the Uber rida home.

March 13, 2023

Service was reasonably quick. Service techs were polite. Waiting area was comfortable and well supplied with beverages and snacks. More

by RSTANLEY51
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We appreciate you and your kind words.

March 12, 2023

Took care of my service and fixed issues that needed to be done. Service advisor was so friendly and helpful More

by SDELAGUARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vheicle and for taking the time to review your experience.

March 12, 2023

I arrived early for my 9:15 appointment, I left there at a quarter to 12:00. That is entirely too long to wait on just an oil change. No tire rotation. Nothing else was performed on the car. I got the car b More

by Bob Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Gettel Toyota of Charlotte County responded

Bob, we thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We are sorry to hear about the length of your wait time and that there were greese prints on your hood. We offer complimentary UBER service to take you to and from anywhere within a 15-mile radius of the dealerhsip to avoid the wait. If it wasn't offered to you, you have our apologies.

March 11, 2023

Stopped by with a minor issue on my key fob - Michael was great and did a quick repair and sent us on out way! More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Gettel Toyota of Charlotte County responded

Rose, thank you for allowing us to service your vehicle. We are glad to hear that the issue was resolved promptly.

March 10, 2023

Very knowledgeable and helpful. Service completed as expected in the time expected. We also appreciate our Toyota care. More

by HAWKIT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your experience.

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