Gettel Toyota of Charlotte County- Service Center

Had my 10,000 mile service. Check in was good. I was early per usual. I was sitting in the waiting area scrolling through the internet when I decided to purchase a cargo mat. No Check in was good. I was early per usual. I was sitting in the waiting area scrolling through the internet when I decided to purchase a cargo mat. Not only did the parts department not give me the mat for an advertised price by another Getel car dealer they wanted to charge me 3% to use my credit card. Who does that these days? I had to use my debit card to avoid the 3% credit card fee. Unbelievable. More

Good service department and fairly easy scheduling but prices seem higher than some other dealers prices seem higher than some other dealers More

I’ve been dealing with this establishment for years and this was the first time I had a long wait. Just a oil change and tire rotation lasted 2 1/2 hours for a scheduled appointment. this was the first time I had a long wait. Just a oil change and tire rotation lasted 2 1/2 hours for a scheduled appointment. More

Quick in and Out That is what I like That's why I keep coming back coming back More

It was efficient and professional. We were informed of every step. The car is in good shape now. We were informed of every step. The car is in good shape now. More

You take on more than you can deliver as the majority of the people waiting with me were waiting way more than promised and I am not surprised as it seems that your mechanics are told to find more work to d the people waiting with me were waiting way more than promised and I am not surprised as it seems that your mechanics are told to find more work to do to have us spend money...very frustating More

Had to wait over 3 hours for new tires, was not happy. I had a 7:30 appointment and never got out of there till after 10:30 I had a 7:30 appointment and never got out of there till after 10:30 More

They did the. work and. completed the repair in the time promised. Keith the service advisor was great work and. completed the repair in the time promised. Keith the service advisor was great More

Cameron was very informative and professional. The work done on my car was completed when they told me it would be. Keith made my appointment and ordered the parts needed for my visit. He is alway The work done on my car was completed when they told me it would be. Keith made my appointment and ordered the parts needed for my visit. He is always a great help to me!! More

I bought my car from Toyota, have used Gettyl for service since purchase. I love the service dept. Although the waiting area could use some new chairs. worn out. I will return for future service. since purchase. I love the service dept. Although the waiting area could use some new chairs. worn out. I will return for future service. More