Gettel Toyota of Charlotte County- Service Center

Came in for a safety re-call on my vehicle, they told me it was going to be ready in 2 hours and it was done it 1hr, 35 minutes. Service is great. it was going to be ready in 2 hours and it was done it 1hr, 35 minutes. Service is great. More

Took my Kicks in for it’s regular oil change and tire rotation. I have a service plan so it’s no cost for me. Service advisor was very nice and courteous. This normally takes about an hour which is a lit rotation. I have a service plan so it’s no cost for me. Service advisor was very nice and courteous. This normally takes about an hour which is a little excessive for an oil change, but it’s free so I can’t complain. On this trip however, I waited over two hours for my service. Next time I may just pay the $30 and go to jiffy lube or pennzoil and be in and out in 20 minutes. Not happy. More

My wife took Forerunner in for 30,000 mile service and of course they tried to up sell. They wanted to change the brake fluid and clean the fuel injectors even though this wasn’t required by the manufacturer course they tried to up sell. They wanted to change the brake fluid and clean the fuel injectors even though this wasn’t required by the manufacturer to the tune of almost $600. I wouldn’t have any of it. The next day took in my Tacoma for 20,000 mile routine maintenance with about 19,600 miles on it. They told me Toyota Care coverage had expired although there had been a pandemic and I had to pay out of pocket! I have been a loyal Toyota lease customer for over 30 years with typically 2 vehicles. This is the worst that I have been treated since moving to Florida 3 years ago! Definitely buyer beware!!! More

The process of having auto repairs completed was very efficient. The service rep was professional, kind and responsive. I particularly appreciated the entire servicec departments attention to details a efficient. The service rep was professional, kind and responsive. I particularly appreciated the entire servicec departments attention to details as well as sensitive to my repair needs. Repairs costs were reasonable and competitive, especially with online coupons. More

I love the service and professionalism. I come in for a tune up and it’s always a pleasure. Staff is friendly and so polite. My first Toyota truck but I can definitely see an suv in the future as well. Tha tune up and it’s always a pleasure. Staff is friendly and so polite. My first Toyota truck but I can definitely see an suv in the future as well. Thank you for your service. More

Even though I bought my car from another dealer, Max assured me that it didn't matter and that he was there to service my vehicle no matter where I bought it. He was very efficient,very professional and assured me that it didn't matter and that he was there to service my vehicle no matter where I bought it. He was very efficient,very professional and very helpful to me. He is an asset to your dealership. I will definitely be back for future service on my vehicle. Thank you. More

Very professional and curtious. Job was completed in less time then predicted. Reception area very well maintained and coffee was made on time for all time then predicted. Reception area very well maintained and coffee was made on time for all More

Great service experience. It took a little longer than I would have liked but a great experience. I seem to recall when oil change etc only took an hour. Now it’s 1.5 hours and this was 1.75. Overall a sup would have liked but a great experience. I seem to recall when oil change etc only took an hour. Now it’s 1.5 hours and this was 1.75. Overall a super job and I’ll be back More

Went in for an oil change and had a positive experience. I will go back when needed. Very friendly service associates, he even walked me to my car. I will go back when needed. Very friendly service associates, he even walked me to my car. More

Took my car in right away kept me updated the whole time Took my car in right away kept me updated the whole time at the end of the service they washed the car for me the young man who was the service per Took my car in right away kept me updated the whole time at the end of the service they washed the car for me the young man who was the service person went out of his way to make me feel comfortable and did everything on time the way they said they would great job More