Gettel Toyota of Charlotte County- Service Center

Great update as work was being done. Terrible wait time. Waited over 2 hrs. for oil change and tire rotation. Service attendant walked past my vehicle as it was sitting completed causing an extra half hour Waited over 2 hrs. for oil change and tire rotation. Service attendant walked past my vehicle as it was sitting completed causing an extra half hour wait. When I went to pay he lied to me saying they brought it out while he was in another department. I watched him walk by my vehicle. Needless to say, I will NOT have service done there again. More

Excellent service with very impressive video of work done. We will continue to bring our cars into Gettel for all service needs. And when it’s time to buy.....Gettel! done. We will continue to bring our cars into Gettel for all service needs. And when it’s time to buy.....Gettel! More

Max on service was great. Reminded me that I might have towing on my car insurance. Saved me big time $$. Service was good and timely. towing on my car insurance. Saved me big time $$. Service was good and timely. More

met at service entrance with agent who got paperwork and prepared vehicle. Service manager came and asked if any concerns about vehicle. car was taken for service Service completed within 50 minutes. Very prepared vehicle. Service manager came and asked if any concerns about vehicle. car was taken for service Service completed within 50 minutes. Very goof operation. More

Our appointment was for an oil change. Nothing else. We arrived at 9:20 and didn’t get our car until nearly noon!! Rediculous.it shouldn’t have taken that long! Cherie was not the person we felt with, I do arrived at 9:20 and didn’t get our car until nearly noon!! Rediculous.it shouldn’t have taken that long! Cherie was not the person we felt with, I don’t remember his name. More

Very disappointed this time have always had great service there. When I got the hylander back Xmas radio was gone the miles per gallon was showing 1 miles per gallon the clock was was way off on time I’ve us there. When I got the hylander back Xmas radio was gone the miles per gallon was showing 1 miles per gallon the clock was was way off on time I’ve used this service many times and it always came back with everything right. I called back and asked if I could bring the car back on Saturday they said no they didn’t take walk-in I had just spent $$900 dollars didn’t think I was. Walk-in. More

They were very courteous, friendly and prompt. I wa impressed that one employee came over to us and offered a water. The dealership was also very clean. impressed that one employee came over to us and offered a water. The dealership was also very clean. More

Good to work with, knowledgeable and helpful. They fixed the problem right away and took care of everything. I could see them doing the same for others the problem right away and took care of everything. I could see them doing the same for others More

Michael Cartelli is truly exceptional he goes above and beyond your expectations I bought my truck from Gettel Toyota they gave me a great price and everyone was friendly beyond your expectations I bought my truck from Gettel Toyota they gave me a great price and everyone was friendly More

From the minute I got there to the minute my car was ready the assistant service manager (sorry did not get him name) was very helpful and informative. His customer service was top notch. Whoever’s id ready the assistant service manager (sorry did not get him name) was very helpful and informative. His customer service was top notch. Whoever’s idea it was to video the check up on cars deserves a promotion. It was great information. I have told 6 people at least of my experience with the service department and I know I will tell more people. thank you!!! More