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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,751 Reviews

1,751 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 06, 2021

I really appreciate the quick response and the help and the dedication I felt they took taken care of my vehicle probably the best service I’ve encountered in years and I buy and sell a lot of cars and use More

by Clark.claude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Cherie George
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business. We are glad to hear that all went well. We appreciate your kind words.

March 06, 2021

No scheduled appointment. Was greeted cordially, desired maintenance (35,000 check & front align) discussed, efficiently written, timely repairs. Easy-breezy. Greatly appreciate your service department. More

by TEAPartyLen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to write about your experience. We appreciate you and your kind words.

March 05, 2021

Thank you Keith for helping to keep us on the road and being considerate about our special needs during a very challenging time as I have just been diagnosed with cancer and my husband has lost his job More

by wendyfiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us. We hope things get better for you both soon.

March 05, 2021

Would recommend only with the caveat that would be done in a timely manner. I made an appointment for 2:45 & was on time. An hour later I discovered thatmy car was still sitting & not being serviced! They More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio- service , Cherie George
Mar 08, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle. We apologize for the length of time that you spent with us for an oil change. If you are local to our store we would be glad to provide complimentary UBER service at your next visit with us.

March 04, 2021

I I’ve to visit Gettel Toyota, I find the people there to be very friendly the pace is always clean and you can sit down and relax while waiting. The service department is very efficient and will listen to y More

by Vivi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 06, 2021 -

Gettel Toyota of Charlotte County responded

Vivi, we thank you for your loyal business and taking the time to review your recent visit to our service department. We appreciate you.

March 03, 2021

I needed an oil change on my 2017 4RUNNER and didn’t have an appointment but they got me in the same day I called. I am totally satisfied with the ease of getting in the same day and the work performed. More

by Gctoulouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We are glad to hear that we were able to accommodate you.

March 03, 2021

Very unhappy at the attempts to upsell unwanted and unneeded products and services. They sold me an unneeded air filter and tried to sell alignment. More

by luigispinetti in
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unk
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

Thank you for your business. Our associates are trained to recommend items that will improve the lifetime of your vehicle. We apologize if you felt pressured in any way.

March 03, 2021

Good service done in less time then expected. Service is reasonably priced. Friendly fast service. Coffee and snacks available. Comfortable waiting area. Nice dealership to take your Toyota for service More

by Themysticphantom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne - service
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for entrusting us with your business and taking the time to write about your recent visit to our service department.

March 02, 2021

You can send to my the video you take when the mechanic work in the car, also the people in the store is very nice 👍 More

by gcmm16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherie George
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

We thank you for our business and glad that you liked the video component. We appreciate you.

March 01, 2021

Our first experience with Gettel Toyota, after moving from the Washington, DC, area, was a pleasant surprise. Pleasant and professional staff, a spotless facility, and prompt and expert service. In addit More

by Jim P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
Mar 04, 2021 -

Gettel Toyota of Charlotte County responded

Jim, we thank you for entrusting us with the service of your vehicle. We are glad to hear that your experience was a good one.

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