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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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May 27, 2020

Easy to make an appointment, serviced the vehicle warranty work! Friendly and efficient. Set goal for next time! Location is very convenient . Wait time space fine More

by srmiller32
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review. Happy Driving.

May 23, 2020

Good service, took longer that I was planning. No workers wearing masks or gloves to prevent COVID19 No hand sanitizer available I didn’t feel safe while there. It would be nice if Gettel care about everyone More

by Pie_lop
Recommend Dealer
Yes
Employees Worked With
Robert Bruhn, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

We thank you for your business and your comments regarding our safety precautions. They will be sent to our management team to address. We never want our customers to feel "unsafe" and we apologize.

May 22, 2020

I have had two Toyotas from this company - lease cars - and they are always very pleasant and through when dealing with me and servicing the car. More

by MCJ3
Recommend Dealer
Yes
Employees Worked With
Hana Maxwell, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and kind words.

Nov 14, 2020 -

MCJ3 responded

You are most welcome. I meant every word. I don't go to the dealership near me because they are very non-user-friendly. I always drive up to your dealership. I have found Toyota in Fort Myers to be quite the opposite of you. If I'm not buying/leasing a car, they treat me like just some number in a less than pleasant waiting area. Stay as you are.

May 21, 2020

Junior was an excellent salesman who was professional. Did all he could to make xsale and was to finacing along with sales manager. Financing was also easy and young lady very professional. Pleasure bu More

by W.jones2387
Recommend Dealer
Yes
Employees Worked With
Junior Brutus. Clarssa. Kimo, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your purchasing experience. We are glad that it went well and we welcome you to the the Gettel family.

May 18, 2020

On time, very courteous and helpful. I will keep returning to Gettel Toyota. The only thing I couldn’t get done is a recall fir the fuel pump because Toyota doesn’t have a fix yet. More

by Marty1017
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review.

May 13, 2020

Came in with a slow leak tire. Decided to replace all tires because of the buy 3 get one free. Service discovered an oil pan leak and that service was covered. Needed two bulbs that had burnt out on lice More

by Ejayts
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to review your experience. We are glad you are on the road safely again.

May 13, 2020

Superb dealership with great, highly competent, efficient, and very personable people - and outstanding management. Every time I go there it feels like Old Home Week. More

by Scott.tonk
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Scott, thank you for your business and kind words. We are glad you feel like family, as it should be.

May 12, 2020

I don’t appreciate being taken advantage of. I won’t be back Always try to charge for simple or unnecessary work. This time they sold me on a brake fluid flush which I was told by other mechanics was Not More

by Dissapointed
Recommend Dealer
No
Employees Worked With
Michael Cartelli, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Please know that we appreciate your business and taking the time to write about your experience in our service department. We take our customer's comments very seriously and assure you that they have been reviewed by our management team. We are terribly sorry that we have lost your business.

May 07, 2020

First in and first out. Diagnosed the issue early and correctly. They are number one. I would recommend gettel Service department for all automobile issues. We had bought Our car from Palm and we will co More

by rcar
Recommend Dealer
Yes
Employees Worked With
Ryan twogood, Cherie George
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review regarding our service department.

May 05, 2020

Friendly speedy service. Michael explains everything very well and is very knowledgeable. I never worry about my service calls. I know gettel takes good care of my car's needs. More

by twoeese
Recommend Dealer
Yes
Employees Worked With
Michael (service)
Jun 03, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and kind words for our associate, Michael. You are appreciated.

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