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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,738 Reviews

1,738 Reviews of Gettel Toyota of Charlotte County- Service Center

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January 18, 2020

Service done in a timely manner, waiting area had newspapers, magazines, tv and coffee. I use this dealership whenever I’m in Florida. Would recommend to others. More

by MSL
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 20, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle when you are here in Florida. We appreciate your recommendations. Happy Driving.

January 15, 2020

Max was very helpful and the service dept. got my car back to me within 24 hours. Very pleasant experience would highly recommend this dealership More

by Cjsal
Recommend Dealer
Yes
Employees Worked With
Max, Cherie George
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our associate, Max. Happy Driving.

January 15, 2020

Appointment and service people great. Service on car great. Rated you low because any company that decides to add a 3% card fee whether it is refunded or not looses my trust. Bad idea More

by cadlad2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob , Mac
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to write about your experience. Unfortunately the credit card machine company that we are using has the 3% fee built in automatically. Yes, we do offset the fee with a discount on the service. We are sorry to hear that we have lost your trust in us.

January 08, 2020

This was my first service with Gettel.GREAT service 👍. This was my first service with Gettel. GREAT service 👍. Michael Cartelli, assistant service manager..... he did a great job explaining to me what n More

by BobB
Recommend Dealer
Yes
Employees Worked With
Cherie George
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Bob, we thank you for your business and kind words for our associate, Michael. Thank you for being a part of the Gettel family.

January 05, 2020

I was well informed of each step of my service visit. I will be going back for all of my service needs at the Punta Gorda location. More

by sisi3cats
Recommend Dealer
Yes
Employees Worked With
Denix Lopez, Cherie George
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and 5 star rating. We appreciate you.

January 02, 2020

There is new ownership, but there are enough of the old employees to make me stay loyal. Most notably are the service reps (Mr. Cartelli) and the mechanic (Lysander) More

by Dave
Recommend Dealer
Yes
Employees Worked With
Cartelli and Lysander, Cherie George
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Dave, thank you for your business and 5 star rating. We appreciate you.

January 02, 2020

FAST!! Modern facility. CLEAN waiting area. Very comfortable chairs. Friendly staff. Slight glitch when I arrived and no one greeted me because they thought someone else met me. No biggie. More

by BP
Recommend Dealer
Yes
Employees Worked With
Dennis
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind 5 star rating. We apologize that you were overlooked upon arrival.

January 02, 2020

Amazing people and Denix help me with all my questions and the best service I will recommend to everybody ,professional and very knowledgeable thank you More

by gangela180
Recommend Dealer
Yes
Employees Worked With
Denix Lopez
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind words for our associate, Denix. Happy Driving.

January 02, 2020

Excellent service in and out I came to the dealer to get my 5000 mile service,since my dealer in Maryland could not give me an appointment until mid January. Your dealership got More

by Gary.bredthauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denix Lopez
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business. We are delighted to hear that your experience in our service department was a good one.

December 18, 2019

Had an appointment for my 2018 Rav, a routine service visit. Denix was my rep. very informative, got me in and out, and answered all of my questions. 😊 More

by candyallen
Recommend Dealer
Yes
Employees Worked With
Denix Lopez
Jan 16, 2020 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind rating. We appreciate you.

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