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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews
Call Service Center (941) 676-3741

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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December 08, 2023

It should not take two hours for an oil change and tire rotation. Also very pushy on additional services. I do not have $625 to spend. More

by sel3585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
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Dec 08, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to service your vehicle and for taking the time to review your recent visit. We are sorry to hear that your wait time was long. We do offer complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait. If it wasn't offered to you, you have our apologies.

December 07, 2023

Excellent dealership. I purchased my 2022 Highlander from them and have been having regular service performed here. My experience has always been exceptional and I would More

by csmith1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teri
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Dec 08, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit. We appreciate you and your kind words.

December 05, 2023

Always helpful It is very easy to get appointments for service and they were very helpful in fixing my car when I was in an accident. More

by SMALVIK
Recommend Dealer
Yes
Employees Worked With
Keith Sanders, Keith Sanders
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Dec 05, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit. We appreciate you and your kind words.

December 04, 2023

I have used the service dept for years and Mr Cartelli has improved my experience More

by rcam1126
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cartelli
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Dec 05, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your experience with us. We appreciate you and your kind words for our associate, Michael.

December 04, 2023

Why was I charged a service FEE? With a bill close to $700, there is no reason that I had to pay for something that has no meaning to me. I expect a logical answer to this and will More

by STUCEE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Gettel Toyota of Charlotte County responded

Stuart, thank you for allowing us to service your vehicle and for taking the time to review your recent visit. Your comments regarding the service fee have been sent to our management team.

December 03, 2023

I just love my salesman Mark. The best ever. Thank you. Merry Christmas and a very Happy New 2024. Louise 🙏🎄 More

by louisebeauchemin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Dec 04, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience. We welcome you to the Gettel family.

December 02, 2023

You did many jobs in a short time on my car. Thank you for your professionalism and the good work you did. More

by USSERYDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

December 02, 2023

Had great service during my recent oil change. Amber took great care of me. Thank you. More

by pon478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

November 30, 2023

Professional and courteous was what we have experienced here at Gettle Toyota. We own another car that was purchased there as well and we are completely happy with the service we receive! More

by sspada55@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
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Nov 30, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business in both of our sales and service departments. We appreciate you and your kind words.

November 28, 2023

The best experience Ive had at a dealership. They fixed my back up key quickly. More

by VALERYMARTIN1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike
Report | Print
Nov 28, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

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