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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,751 Reviews

1,751 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 25, 2023

I was told it would take an hour and I was there over two hours. No contact or update until I went up there myself after two hours in the car still wasn't ready at that point. More

by jan.dorman
Recommend Dealer
No
Employees Worked With
Keith Sanders, Keith Sanders
Oct 25, 2023 -

jan.dorman responded

The above is my review

Oct 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your recent visit. We are very sorry that there was no communication from the service advisor that worked with you. You have our apologies. Thank you for bringing this to our attention.

Oct 25, 2023 -

jan.dorman responded

Ok

Oct 25, 2023 -

jan.dorman responded

I appreciate the immediate concern about my experience. I’ll definitely be back! It was just not a good day for me.

October 23, 2023

the girl was the best i have had at a service center. she was very warm and friiendly. More

by thomas m burnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i dont remember her name
Oct 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

Oct 24, 2023 -

thomas m burnett responded

thanks for letting me know you got the review

October 23, 2023

Fair and patient. Good communication. Acknowledges mistakes and responsively corrects them without battling the customer. Good experience. More

by GLLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Oct 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

October 20, 2023

Great people to work with give explanations for what they are doing nice friendly very pleased More

by joycerose7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

October 14, 2023

Ryan was friendly and very curious. I had another appointment and he got me in and out in no time. You all ROCK. Thankyou so much! More

by SHARPEI10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We appreciate you and your kind words.

October 14, 2023

Very informative and punctual. Answered all my questions and kept me posted during the whole process. More

by JIMMCD7858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

October 14, 2023

Ro has been great each time i've come in. he made sure my two year service was complete. More

by 1screenman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ro
Oct 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

October 14, 2023

Michael is an excellent service advisor. Gettel services cars promptly and professionally. A video of the work done is provided. More

by soccerfan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit.

October 13, 2023

Service writer was very polite and accommodating. The servicing was done in a timely manner, as always. More

by fjwagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent experience. We appreciate you and your kind words.

October 13, 2023

They were friendly and knowledgeable. She answered all my questions. She did a great job. More

by Jharvey92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Oct 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

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