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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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February 17, 2023

Michael treated me well from start to finish during my visit and kept me informed of the progress. More

by Sdkktucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2023

Michael was friendly and professional. I was there for 10,000 mile service they were prompt and efficient. More

by JFLAN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2023

Very happy with the service I received when I put my car in to have the motor mounts inspected. Thank you More

by Glennico51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
February 15, 2023

Ryan Twogood was very helpful and professional. Repair seems AOK thus far. The problem was identified and resolved, although it took longer than expected to get the parts. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

February 13, 2023

Tom Swaney is amazing! What an excellent experience. He Provided attentive detail for both my wife and I. Like dealing with an old friend More

by webbenninghoven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Feb 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

February 13, 2023

Love the video checking the car out and letting us see was great.Kepte informed during process. More

by andgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your recent visit.

February 12, 2023

Gettel Toyota completed the work on my van under the estimated time and everything was very good More

by jcbs46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience.

February 12, 2023

As a new Florida resident, I was extremely pleased that provided answers to all of my concerns and provided excellent service before, during and after my appointment. More

by Jerry ,R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Gettel Toyota of Charlotte County responded

Jerry, thank you for allowing us to service your vehicle and for taking the time to review your experience. Welcome to the Florida!

February 10, 2023

3 hours waiting. No help at all. Snide remarks from kieth and another Co worker... Some guy said to kieth...are you taking lunch. Keith responds... apparently not ! More

by Toyota bums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sanders
Feb 11, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for your business and for sharing your recent visit visit experience with us. Your comments have been sent to our management team to address. We do apologize for the length of your wait time and that our associate, Keith didn't provide good customer service. Again, it will be addressed. Thank you for bringing these concerns to our attention.

February 08, 2023

My car was operating jusy fine before I got there. Then when I got it back, it made a scraping/rubbing noise every time I make a left turn. Also my service advisor was pushy and very short with me. T More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Swaney
Feb 09, 2023 -

Gettel Toyota of Charlotte County responded

Lorenzo, thank you for allowing us to service your vehicle and for taking the time to comment on your experience. Your comments have been sent to our management team.

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