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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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December 15, 2022

Micheal was very pleasant and helpful. Ubered us to a restaurant for breakfast. Service was done in a timely manner. More

by sjgreentoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are glad that you used our UBER service.

December 14, 2022

All service experiences at this dealership have been positive. I’ve not experienced any problems. More

by DENNY1630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Dec 14, 2022 -

Gettel Toyota of Charlotte County responded

Denny, thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 11, 2022

Very courteous, excellent service and done quickly. Explained everything that was being done . Always a good experience. More

by B.GELFAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Dec 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your recent visit.

December 11, 2022

Keith is the best. He takes very good care of me I won’t take me vehicle to anyone else More

by CE24176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders, Thomas Swaney
Dec 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

December 11, 2022

Staff is very polite and eager to assist you and keep you informed about all the repairs that are necessary More

by DSGANGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Dec 12, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your business and for taking the time to rate your experience.

December 09, 2022

The service department troubleshot the wrong problem, focusing on blaming the Toyota dealer who did my recent brake job for doing something cosmetic wrong. Although the brake job has a 12-month warranty More

by CHRISCHURCH911
Recommend Dealer
No
Employees Worked With
Michael Cartelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for giving us the opportunity to service your vehicle and for your comments. They have been sent to our management team.

December 09, 2022

Fast, video showing issue with car, no delay. Same day turn around, friendly. Quality work More

by Babyhand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 07, 2022

Good service but very long wait. 3 hours is too long for a service that was supposed to be 1 -1 1/2 hours. More

by bjsocb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Dec 07, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and apologize for the long wait time. We know that your time is valuable. We offer complimentary UBER service to take you to and back from anywhere within a 15 mile radius to avoid the wait time at the dealership. Thank you for your patience.

December 07, 2022

Quick and efficient. Great quality work. Very reliable. Great communication. Explain everything to me and delivered great support. More

by ERICJVAZUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 07, 2022

I was treated with kindness and respect. Thanks for a job well done.. Thanks again More

by PEREIRA2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

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