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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,751 Reviews

1,751 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 21, 2022

One of the things I have done what is a tire rotation I am missing two caps for my stems from my tires they’ve been on there since the day about it and after my service they’re gone not too good More

by EBLAKESLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We apologize for the missing valve stems. Please feel free to visit our service lane at your convenience and we will replace them. Thank you for bringing this to our attention.

October 19, 2022

Service writer are professional mechanic needed to be pushed a little more 3 hours for a tire rotation with appointment is not acceptable this is the last Toyota I will buy More

by VANCWAY
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Oct 19, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your recent visit. We apologize for the long wait time. We know that your time is valuable and assure you that we will address it with the service advisor and technician that worked with your vehicle.

October 19, 2022

I went in for a tire loosing air. They said they could not fix it. Ordered a new tire then put the donut on when the look was slow I returned to have the new tire put on a week late More

by Almrauscher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the Rep I dealt with but he was very good 5 star those replacing the tire were very slow
Oct 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We apologize for the length of your wait time.

October 18, 2022

The worst customer service experience ever. You are lucky if a receptionist answers your call, you are lucky if a service representative answers your call and you are lucky if you receive a ret More

by k.grindle
Customer Service
Recommend Dealer
No
Employees Worked With
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for giving us the opportunity to earn your business and for taking the time to share your experience. We apologize for the poor communication from our team. Not sure why the receptionist wasn't answering but we assure you that we will look into it. Thank you for bringing it to our attention.

October 16, 2022

I have had some good and not so good experiences here. I was pleasantly surprised that they were open so soon after the hurricane and had a good experiences. More

by GSTONE4834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett
Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience.

October 16, 2022

Professional, efficient, top notch. Dropped my car off. They had it done in a couple hours and even took a video and sent to me of the work that was completed. More

by Chriscary21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

October 16, 2022

Very friendly staff and the salesmen that I have dealt with are very kind and knowledgeable. More

by Patrsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Garrett
Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

October 16, 2022

Great customer service , always presentable very nice, Great timing didn’t have to wait long at all. A job well done More

by KEVINSMITH5017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

October 16, 2022

Keith Sanders was very helpful and kept us informed thought the entire repair process of my Tundra. I felt very comfortable and the service dept took good care of my truck. Thank you!!! More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Oct 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

October 15, 2022

Was my coupon applied? Hard to tell on invoice. Last service windshield wiper fluid was not filled, had to fill myself a week after service. More

by atlanta.mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are sorry about the missed windshield wiper fluid. Thank you for bringing it to our attention.

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