Back

Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,751 Reviews

1,751 Reviews of Gettel Toyota of Charlotte County- Service Center

Sort by
July 14, 2022

I will give zero stars if I will be able to do so because I brought my car in to be fixed under warranty and you guys broke my car so now I’m figuring out a way to come back to make you pay for what you brok More

by Mastanul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bob, the service manager and the mechanics that worked on my car… like seriously they should know what they are doing not experiencing on my car, Cameron Leitl, John Beckwith
Jul 14, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. Your comments are concerning and have been sent to our management team to address.

Jul 14, 2022 -

Mastanul responded

If everybody has this type of experience i am pretty sure it s bot fun at all… my time was wasted several times for the same issue with the car ever since i bough it from you guys and now you broke it more than before and it doesn t feel safe for me to drive. Like i said, i am looking forward for a way to come back there and have my car fixed as it was before at least if you cant fix it al the way. But before i got there my car was safe to drive. Now it pops when i steer plus it pops when i stop.

Jul 14, 2022 -

Mastanul responded

You have to take this serious because this is very serious.

July 14, 2022

Timely, friendly and Professional. Treated with respect and care, like it's their own vehicle. Found a issue I wasn't even aware of and fixed it, no questions, charge or problem. Thank More

by BSMOSER46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Jul 14, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience.

July 14, 2022

Service was timely and professionally executed. Appreciated the attention given my vehicle as well as the customer. More

by DOTTIEJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Jul 14, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

July 14, 2022

Keith was very informative and kept me in the loop as the service was being performed. He made sure the service was done correctly and that the car was clean and ready to go. More

by jeffj6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Jul 14, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for entrusting us to service your vehicle and for taking the time to rate your experience.

July 14, 2022

Went to the dealer to have an Airbag recall taken care of. Scott the service writer was waiting for me. We took care of the paperwork, he and the technicians had the truck in and out in about 2 hrs. Very More

by ASTINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Jul 14, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience.

July 13, 2022

Service was on time and people very friendly. However, I had to return because by accident a sensor was dislodged during that maintenance. They were honest about the problem and corrected it fort More

by Rpoculato
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Overby. ****
Jul 14, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for sharing your experience. Thank you for your understanding and patience regarding the error with the sensor. We appreciate you.

July 12, 2022

ENJOYED WORKING WITH ALL THE PEOPLE. BOTH SALES AND MAINTENANCE. SERVICE HAD ME COMPLETE IN LESS THAN 1 HOUR. More

by SANMARR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa Aleman
Jul 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience. We appreciate you.

July 12, 2022

Very Impressed With The Service Dept. As Far As Buying Another Toyota It’s Up In The Air More

by BJMICH2646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders, Scott Proeun
Jul 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

July 12, 2022

Good service and very friendly at all times. I would recommend Gettel Toyota without hesitation. More

by TACKTICIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

July 11, 2022

Keith was very helpful and polite very efficient and knowledgeable he make sure to check on the car More

by MARIEFLORE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun, Martin Audath, Jarrett Overby
Jul 11, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

...
84
...