Gettel Toyota of Lakewood

Antonio was incredibly friendly and accommodating, helping me navigate exactly what I wanted and was a great conversationalist. He never felt pushy or disregarded any of my concerns and questions. I f helping me navigate exactly what I wanted and was a great conversationalist. He never felt pushy or disregarded any of my concerns and questions. I felt comfortable and confident throughout the car shopping experience. More

Had my car for 5 weeks. No calls, no updates poor customer service. Had to personally go in and see the customer service manager to have a resolution No calls, no updates poor customer service. Had to personally go in and see the customer service manager to have a resolution More

Underhanded phone call to my wife asking her for extra services despite the service advisor being told at check in those exact things would be done by myself. Not to mention issues with getting me an Uber services despite the service advisor being told at check in those exact things would be done by myself. Not to mention issues with getting me an Uber back as promised and then I had to spend $28 to get that Uber back to them More

All staff were professional and polite, and made the èxperience fun. Alex and Luis both stayed past closing to make sure everything was completed, and both were highly competent, personable, and friend èxperience fun. Alex and Luis both stayed past closing to make sure everything was completed, and both were highly competent, personable, and friendly. We are not sure that we left with the fairest deal possible, but my wife put it well, "they were very nice about it as they took our money." More

A great dealership. We both have new vehicles from them. Chris in service is the best!! We both have new vehicles from them. Chris in service is the best!! More

I have purchased 3 new vehicles from this dealership over a period of 10 years and continue to be impressed with the professionalism of both the sales and finance department. Our sales representative, Terry, a period of 10 years and continue to be impressed with the professionalism of both the sales and finance department. Our sales representative, Terry, was very responsive to my inquires. This was extremely important because of the current shortage of new vehicles. Shannon, the finance director, was very thorough during the closing process and went to great lengths to ensure that my wife and I understood all of the finance documents. More

Yve was super helpful with everything i had to get fixed on my car and looking up my warranty. on my car and looking up my warranty. More

Fast, efficient, polite service. That's why Toyota is number 1 in the world. Extremely satisfied!!! That's why Toyota is number 1 in the world. Extremely satisfied!!! More

It's was good a lot of waiting for nothing tho. They didn't approve me yet due to the fact of not having proof of my income which I told them I just started a new job and they didn't want to accept They didn't approve me yet due to the fact of not having proof of my income which I told them I just started a new job and they didn't want to accept my previous job paystub More

My first service. Told it would take an hour. Saw several underwriter come to get other customers by name when their vehicles were serviced, so thought that was how yo Told it would take an hour. Saw several underwriter come to get other customers by name when their vehicles were serviced, so thought that was how you operated. After 1.75 hours I walk up to his station and he said he sent me a text 35 minutes ago. Lazy xxx was 50 feet from me and wasted my time. He'll never be my rep again More