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Gettel Toyota of Lakewood

Bradenton, FL

4.7
3,748 Reviews
Gettel Toyota of Lakewood in Bradenton, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5959 E State Rd 64

Bradenton, FL

34208

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Showing 3,748 reviews

February 23, 2022

Did the drop off the night before. They worked hard to have the truck ready as soon as possible for me. Then sent an Uber to come get the truck. Only complaint was that 2 covers for th More

by DB78451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

I am glad your service worked out for you. I am sorry about the slipup on the tire caps. I am glad you caught it. Ryan Fischer General Manager

Feb 26, 2022 -

DB78451 responded

This was the second time this happened. Just wanting you to know.

February 23, 2022

Bernando Roman very professional. Bilingual a plus, very friendly. Need to add snacks on building thank you More

by Dougnicaragua1261@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Oswald, Bernardo Roman
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Doug. I am glad you found Bernardo to be so professional and enjoyed working with him. We do have service staff that is bilingual as well. I am sorry about the snacks, they were eliminated because of Covid. Ryan Fischer General Manager

February 23, 2022

My service rep reviewed with me what was going to be done. He gave me a time frame for the completion of service which turned out to be almost to the minute. I felt he had my best interests in mind. T More

by MOORES616
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. It sounds like Jacob did a great job. We really appreciate your support. Ryan Fischer General Manager

February 23, 2022

Everyone was polite and friendly and ready with help any time. Everyone was very able and so helpful More

by moygla45
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pavel Rodriguez, Chris Carter, Michael Culmo, Chris Harper
Feb 23, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review! Ryan Fischer General Manager

February 23, 2022

Everyone is so pleasant at your service. dept, been dealing with Jacob for a long time and he never steers me wrong, will be making another appt soon to take some suggestions Jacob told me ab More

by DMK1739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob is one of our most experienced Advisors. I am glad you enjoy working with him. We are looking forward to seeing you on your next visit. Ryan Fischer General Manager

February 23, 2022

Efficient, professional and polite from scheduling to check out. I have never been disappointed with this team! More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelby Lawson, Jeff Palmer
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Tom. Our whole team appreciates your support. Ryan Fischer General Manager

February 23, 2022

I think that they have the best customer service. I’m always greeted nicely and directed to the best person for the job. I love how Toyota’s are realible. Dan Pipp is a really really good financial a More

by Kaycee Cunha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pipp, Gregory Smith
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Kaycee. Dan and Greg are two of the best and the whole team appreciates your support.. i hope you are enjoying that new Rav 4! Ryan Fischer General Manager

February 23, 2022

While I really liked the truck I purchased and thought the pricing was reasonable, it was the treatment by the sales team, specifically Bernardo and his manager that closed the deal. We had multiple other More

by Davem668
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Culmo, Bernardo Roman, Travis Anderson
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

I am glad you had such a positive experience and enjoyed working with our team. Ryan Fischer General Manager

February 22, 2022

Muy buen servicio, personal y muy eficiente. Un placer hacer negocios en nuestro idioma. Gracias Carlos. More

by Jose Paleo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Florez
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Gracias por las 5 estrellas revision.!

February 22, 2022

Very easy new car purchase this is the second car purchased from this dealership. Thanks More

by Akbrande
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
Feb 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Patrick helped make the process easy for you. I hope you are enjoying your new vehicle. Ryan Fischer General Manager

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