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Gettel Toyota of Lakewood

Bradenton, FL

4.7
3,748 Reviews
Gettel Toyota of Lakewood in Bradenton, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5959 E State Rd 64

Bradenton, FL

34208

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Showing 3,748 reviews

February 19, 2022

Took two hours to do a scheduled oil change so I wasn’t happy about how long it took because I needed to get to work. But it was included in my warranty so it was free which was great More

by Panda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pavel Rodriguez
Feb 21, 2022 -

Gettel Toyota of Lakewood responded

I am sorry your service took so long. It usually takes less time but we were short staffed that day. Ryan Fischer General Manager

Feb 21, 2022 -

Panda responded

Thank you, I appreciate tour response. I also looked at my receipt and it appears that they checked other things besides changing my oil. I didn’t know they were going to do all that so that may be why it took longer too. It was all free included under my warranty I am guessing, so that is good.

February 19, 2022

Good customer service. Clean. Waiting area is very pleasant. Usually washes your car,which is a nice perk when you get car service done. More

by wgeary55
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
February 19, 2022

Compassionate and knowledgeable, Got my vehicle serviced, new tires and alignment. I’m happy with the price, time, and friendly staff. More

by WHAMILTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2022

Very helpful, professional, and kind. They do a good job. They listen and explain well. More

by CAROL.DETWEILER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2022

They took me without an appointment and here efficient, effective, and very thoughtful of my schedule! More

by KIPYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
February 19, 2022

Where is Jerry Kilduff? I then scheduled with Michele. She was not in due to sickness. I was moved to Jacob Burgh. Where is Jerry Kilduff? More

by SMITHBRINK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Wofford
Feb 21, 2022 -

Gettel Toyota of Lakewood responded

Jerry has been promoted to a Corporate Trainer. He trains in our service area but does not function as a service advisor anymore. Ryan Fischer General Manager

February 19, 2022

Everyone was so helpful and they explained everything so well and walked me through all the steps of the buying process More

by claudiarosemccarthy97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Oswald, Terry Dingus
February 19, 2022

Friendly and fast service. Was in and out in leas than an hour. Highly recommend! More

by MartiD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2022

Excellent service, very professional, very fastest thank you very much for being a number one in USA More

by Lecr67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
February 18, 2022

Patrick, than you for your professional salesmanship! No detail was overlooked, you answered each query honestly and quickly. You have a pleasing and easy personality that leads to a customer trust and More

by WendyK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Veletanlic, Patrick Smith
Feb 18, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Wendy. Patrick and I appreciate your kind words and encouragement. Ryan Fischer General Manager

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