Gettel Toyota of Lakewood

Worse car-buying experience of my life After I wrote the check for my new truck I was basically ignored. When I did get their attention I was given weak excuses and the "run-around". I'm After I wrote the check for my new truck I was basically ignored. When I did get their attention I was given weak excuses and the "run-around". I'm still shocked at how bad these people are. I'm sure this doesn't happen all the time or they wouldn't be in business. On a positive note, I now have a great truck. More

Great Customer Service Gerald was very informative and communicated with me through the whole process, keeping me update. My car was repaired quickly and is now running grea Gerald was very informative and communicated with me through the whole process, keeping me update. My car was repaired quickly and is now running great. Highly recommend. More

Love my new car Trying to penny pinch, I bought a used rogue which I had problems with from the beginning ( new tranny). Four months later, I was extremely disappoint Trying to penny pinch, I bought a used rogue which I had problems with from the beginning ( new tranny). Four months later, I was extremely disappointed. Finally gave up. Tony Monterosso was available to help me and I was VERY comforted over the situation I was in. He helped me through the process, finding me a vehicle that I’d be happy in. Thank you Tony for making this seem easy because I was very stressed over buying new. More

Great service. Very accomodating and professional treatment. Highly recommend these folks. We visited 3 other dealerships and spent a total of 15 hours frustrated until they saved the day for us. treatment. Highly recommend these folks. We visited 3 other dealerships and spent a total of 15 hours frustrated until they saved the day for us. More

Nick has a great personality. Explain all the features and answered all of my questions. This was my second lease and I will come back to them in the future. All members of the dealership was friendly and and answered all of my questions. This was my second lease and I will come back to them in the future. All members of the dealership was friendly and professional. More

Please beware of the sales department they lie to you. I told them my whole situation before I got there and they said they could help me and could put a deal together I get there and after a few minutes I told them my whole situation before I got there and they said they could help me and could put a deal together I get there and after a few minutes I was basically told to leave by the sales guy. Beware of there tactics at all of there dealerships this has happened to me at multiple Gettel dealerships. More

Great Customer Service I’ve been taking my vehicle back to Gettel for service since I purchased it in 2015. I used to get a different service advisor every time, but for the I’ve been taking my vehicle back to Gettel for service since I purchased it in 2015. I used to get a different service advisor every time, but for the last 2+ years I have only worked with Chris Morelli. He’s always willing to go the extra mile to accommodate my schedule, get me a loaner when needed, and is clear in communicating what my vehicle needs and why. Chris is the best! More

Brakes & Auto Butler I was able to receive a loaner vehicle which happened to be a 2019 Toyota Tacoma. This is a vehicle I currently own, a 2013. After being able to dri I was able to receive a loaner vehicle which happened to be a 2019 Toyota Tacoma. This is a vehicle I currently own, a 2013. After being able to drive this around for the day, I am now interested in purchasing one of these and will utilize the upgrade program which your service advisor does receive credit for as well. I would recommend Jerry for his outstanding service as my advisor to anyone. More

CHR from Caryl We bought our CHR from Caryl. I definitely do recommend you going to her if your thinking about purchasing a vehicle. She’s very attentive and knows w We bought our CHR from Caryl. I definitely do recommend you going to her if your thinking about purchasing a vehicle. She’s very attentive and knows what she was doing. Answer all my questions :) More

We had a great salesman Paulo cabrita . Paulo helped us find the best car for us He answered all our questions and showed my wife all the options in the car and how they work.He was easy to Paulo helped us find the best car for us He answered all our questions and showed my wife all the options in the car and how they work.He was easy to work with. More