Gettel Toyota of Lakewood

Service My experience over the years has not always been that pleasant with dealerships. However, Toyota of Lakeland and especially Russ Persod has changed m My experience over the years has not always been that pleasant with dealerships. However, Toyota of Lakeland and especially Russ Persod has changed my mind. I will always come to your facility for my maintenance needs. Mr. Persod is so knowledgeable, and responds personally to answer all my questions. as well as facilitating my maintenance issues. His kindness and prompt responses to my inquiries has made a believer out of me. What a valuable employee you have in this gentleman. Thank you for everything, Russ. You truly are the BEST. More

Oil change & Tire Rotation This was my first time at this dealership. I was very impressed with everything that was done in a timely matter. I was very impressed with how I wa This was my first time at this dealership. I was very impressed with everything that was done in a timely matter. I was very impressed with how I was treated. More

Extraordinary service! My high rating is the direct result of the outstanding service I received from both salesman Mr.Alan Lee and finance rep. Sergio. Upon entering the d My high rating is the direct result of the outstanding service I received from both salesman Mr.Alan Lee and finance rep. Sergio. Upon entering the dealership I was warmly greeted by Mr. Lee and after a casual introduction was given the assistance and consideration I needed to decide on a vehicle that would most suit my situation. Mr. Lee presented himself in a highly professional manner throughout the experience and was able to answer all my questions . Sergio was equally highly professioinal and helpful in navigating me through the financial closing of the deal. More

75,000 mile service on 2011 Prius Getting an appointment was easy. Jerry was very knowledgeable in response to concerns about possible car alignment and frequency of oil changes. Wil Getting an appointment was easy. Jerry was very knowledgeable in response to concerns about possible car alignment and frequency of oil changes. Will definitely return for next service. Thanks! More

Frenar cystomer service Had Jerry helping me and my part was arrived within a day of being ordered. They quoted me two hours for the installation and it was done in one hour. Had Jerry helping me and my part was arrived within a day of being ordered. They quoted me two hours for the installation and it was done in one hour. Great customer service with great results. More

Recent service review I have had my Camry Hybrid serviced at Toyota Scion of Lakewood since June of 2013. The quality of service, the friendliness of the staff and look an I have had my Camry Hybrid serviced at Toyota Scion of Lakewood since June of 2013. The quality of service, the friendliness of the staff and look and appearance of the Toyota facility are exemplary. I would not think of bring my Toyota to any other dealr. More

Toyota where your hard earned money is appreciated. Always wanted a Toyota now I have one ,outstanding service,great people waiting to serve you anyway they can .friendly just a great experience.francis Always wanted a Toyota now I have one ,outstanding service,great people waiting to serve you anyway they can .friendly just a great experience.francisco made everything clear and understand very patient 5 stars for you More

Great customer service in service I took my car in today for the first scheduled maintenance and had a wonderful experience. Russ Persad had great knowledge on all of my questions reg I took my car in today for the first scheduled maintenance and had a wonderful experience. Russ Persad had great knowledge on all of my questions regarding my extended warranty and was honest and caring. Thank you so much for your great car care! More

I picked the right dealership I spent a significant amount of time looking for the right vehicle at the right price with the right long term support. After months of looking as fa I spent a significant amount of time looking for the right vehicle at the right price with the right long term support. After months of looking as far away as Georgia, I ultimately found everything I was looking for in my backyard. The staff was knowledgeable, friendly and fair. I will absolutely start at this dealership when I buy my next vehicle and would certainly recommend them to anyone else looking. For what it's worth..... my last 6 vehicles were all Toyotas. My family put high mileage on all of them and have never had a single major equipment failure since I bought the first one in 1995. More

Customer Service is EXCELLENT Have been looking to buy a car for quite some time. Went in on a Sunday & couldn't afford the payment they offered. Came back Wednesday and met with J Have been looking to buy a car for quite some time. Went in on a Sunday & couldn't afford the payment they offered. Came back Wednesday and met with Jack. He is a new salesman there, and by far the friendliest, and most helpful car salesman out there. I've been in the market and been to many dealerships, never once was I given the high quality customer service like I was here. I dropped the car off tonight to finish papers, they filled the tank and got her all nice and clean. This dealership is not pushy by ANY means. And their looking for your best interest. If your looking for great customer service, and a beautiful reliable vehicle always stick with Toyota and always give your business to Gettel! So happy to be apart of the Gettel family now! Jack you are awesome thanks so much for all of your help!!!!!! More