Gettel Toyota of Lakewood

Caryl is the ultimate sales woman for the Toyota Caryl is the ultimate sales woman for the Toyota Corporation. Caryl came up to me with hand extened,smiling,and with a sparkle in her eyes. Caryl is the ultimate sales woman for the Toyota Corporation. Caryl came up to me with hand extened,smiling,and with a sparkle in her eyes. "Hello I am Caryl may I help you?" No just looking I say. This went on for several stops that I made.Caryl greeting happily each time. Finally we sat down and with Caryl's extensive knowledge of Toyota and her ability to listen and not push; like many other sales people. Caryl built and found what I wanted. Even after I asked to think about it ; Caryl smiling,OK just let me know. After two weeks I returned and we worked out a deal to trade my 2011 Tacoma for the 2012 Tacoma that I wanted.Happy I am. If not for Caryl the Knowledge,ability to Listen, and Not Push is why I purchased another Tacoma. PS I was so **()<>off at the last dealership No Toyota for me. Great Job Caryl Thank you PJS More

Facility is clean, organized, and inviting. The friendliness and warm atmosphere of the management and staff was exceptional. The inventory of vehicles and options are tremendous. Caryl was very friendliness and warm atmosphere of the management and staff was exceptional. The inventory of vehicles and options are tremendous. Caryl was very knowledgeable of ALL the vehicles (I was very impressed with this), interested is my best interests and desires, and very receptive of getting the best deal with all the information for me to decide. Caryl is everything a client would want or need in a sales associate. Caryl is respectful, not pushy, very informative, gives you space, constantly scanning your needs and wants without reservation of sharing her opinions on her experiences or thoughts to the betterment of helping you to decide what is beast for you, looking to get you the best deal possible, and just really is a fun, enjoyable gal to work with. I have called Caryl to setup service for my Tacoma and discuss parts or other concerns and she always responds and is so very helpful. Lakewood Toyota you got yourselves a keeper and Caryl thank you as I do appreciate you. I will always recommend you very highly to anyone. Truly Appreciated, Mark Parsley More

Atmosphere at dealership was very positive,very clean and open just like the great carlady Ray I met. Caryl went above and beyond in finding the car for my wallet size. She listened to my request. She is open just like the great carlady Ray I met. Caryl went above and beyond in finding the car for my wallet size. She listened to my request. She is a very knowledgeable and thorough professional, knows her cars and people. My husband and I were made to feel verycomfortable while filling out paperwork, she paid attention to detail. Would definetly refer friends and go back to dealership! Also felt the same empathy with John Muir in financing, no pretense,all business and down to earth, very smart young people with passion. It was a pleasure to deal with you all. Carol Ward More

Caryl was an excellent person to work with. She did not have the "scripting" as other sales persons and there was not any pressure usually associated with car sales person. She was impressive as she took t have the "scripting" as other sales persons and there was not any pressure usually associated with car sales person. She was impressive as she took the time to learn about the mechanics of the used Honda I was interested in. She was well prepared for my second visit and even adjusted the tone of the radio to be more pleasing. She knew a lot about my car and went over all the details thoroughly. Caryl has a calm and compassionate manner that made this purchase a very pleasant experience. It was like dealing with a good friend who wanted to make sure she could do everything she could to make this the best for me. More

The adviser I talked to (Ryan Messerschmitt) was very friendly. I have worked with him before and he is a really nice guy. He is also very helpful as well. friendly. I have worked with him before and he is a really nice guy. He is also very helpful as well. More

From the moment my husband and I were greeted at the entrance to the showroom, Caryl was a complete professional. Her knowledge and expertise sold me before we went out to the car lot. I have worked a entrance to the showroom, Caryl was a complete professional. Her knowledge and expertise sold me before we went out to the car lot. I have worked as a sales professional for over 20 years and Caryl was the first car consultant that impressed me with her honesty and candor. Caryl even went so far as to drive to my home in order to test drive the Toyota Rav4. Needless to say, I purchased that same car from her a week later. Caryl and all of the managers at Lakewood Toyota gave us the utmost in customer service. We will definitely buy our next car from Caryl at Lakewood Toyota. More

I recieved awesome service from this dealership. They did not tell me no and instead they went above and beyond to get me into a car. Thank you so much!! :-D not tell me no and instead they went above and beyond to get me into a car. Thank you so much!! :-D More

My husband and I drove over an hour and a half to buy our Toyotas from Craig Spurling. We began our search for new cars and were treated horribly by a salesman at the Sarasota Toyota dealership and got the Toyotas from Craig Spurling. We began our search for new cars and were treated horribly by a salesman at the Sarasota Toyota dealership and got the runaround from Ft Myers Toyota. After numerous calls and texts, we took Craig up on his offer and made the drive to Lakewood. We couldn't be happier. When we got there, our salesman Madison greated us with a smile. He was a great guy to work with and made the experience great. Craig was also a real stand-up guy. He was a straight shooter from the beginning and there were no hidden costs or "fees" after our deal was made. We now have two new cars and could not be happier. Craig and Madison have made me change my opinion of car salesmen...there are always apples that spoil the bunch. Thank you, Toyota of Lakewood. You have made me one happy customer. More

I dont own a Toyota but saw the great brand new dealership and brought my Honda in. Wasg greeted on the service drive and was treated like a V.I.P. Wish my Honda dealer did that ! Got my Honda serv dealership and brought my Honda in. Wasg greeted on the service drive and was treated like a V.I.P. Wish my Honda dealer did that ! Got my Honda serviced quickly and bought one of the car washes and was impressed on how clean my car was when they pulled it up. The service writer was friendly and even opened my door when I left ! Will definelty will back Julie Seavey More

I worked with salesperson Cathy Fenske who was very courteous and professional. Her knowledge of all the Toyota vehicles was outstanding. I purchased a 2012 Camry SE with Entunes and Cathy set up the B courteous and professional. Her knowledge of all the Toyota vehicles was outstanding. I purchased a 2012 Camry SE with Entunes and Cathy set up the Bluetooth, contacts and XM radio presets for me. This in a new dealership in Manatee County and it a beautiful, state of the art facility. My son had his Corolla serviced there and received excellent service from Assistant Service Manager Patrick Southard. Based on the excellent service my son received in the Service Department, I decided to check out the Sales Department when I purchased my new car. I highly recommend anyone in this area to try Toyota of Lakewood for sales and/or service.Cathy Fenske is the person you should contact when you are ready to buy a car and she and sales manager Craig Spurling will provide you with excellent service, a great car buying experience,and the best price. More