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Gettel Toyota of Lakewood

Bradenton, FL

Overview
Employees
Reviews
4.7
3,748 Reviews
Gettel Toyota of Lakewood in Bradenton, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5959 E State Rd 64

Bradenton, FL

34208

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Showing 3,748 reviews

September 10, 2023

Paulo was great and answered all of our questions. He made the whole process very simple. More

by sawyerkeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Cabrita, Alexander Batch
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Sep 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Paulo was so helpful. Ryan Fischer General Manager

September 10, 2023

Brian was a great salesman and I really appreciate his expertise, knowledge, and his willingness to find a good deal. More

by Jeremiah Nichols
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Macneel
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Sep 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jeremiah. I am glad Brian was so helpful. Congratulations on your new Toyota. Ryan Fischer General Manager

September 10, 2023

Our salesman Brian MacNeel was awesome. He help us find the perfect car at the perfect price. More

by Tampa Customer
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Macneel
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Sep 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with Brian. Congratulations on your new Toyota. Ryan Fischer General Manager

September 10, 2023

Excellent people, excellent work - thank you so much for taking of everything from beginning to end. More

by Allen Sorbie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
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Sep 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Allen We all appreciate your support. Ryan Fischer General Manager

September 10, 2023

Ken Staggs was very professional and helpful in our decision. Ken also kept us updated with the delivery of new RAV 4 More

by richardpfalco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Staggs
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Sep 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review I am glad you enjoyed working with Ken. Congratulations on your new Toyota. Ryan Fischer General Manager

September 08, 2023

Dan and the team blew us away! We walked in the door looking at a different vehicle and the put us in a better situation then we could have hoped for! The worked with us to get to More

by jordoncalogero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Blaugh, Dan Holland
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Sep 08, 2023 -

jordoncalogero responded

Thank You!

September 08, 2023

Great customer service! Jacob and Mechanical Team have taken very good care of our old car. Without their care, our car would be already dead. More

by Malimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . Jacob and I really appreciate it. Ryan Fischer General Manager

September 08, 2023

Muy buen servicio de paulo 5 estrellas para el muy amable y servicial buen. Vendedor More

by Liviavalencia.79@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Cabrita
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Sep 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Paulo and I really appreciate your support. Ryan Fischer General Manager

September 07, 2023

Kristie help us to find best deal to get a Rav 4, her manager to and Miss Diane let us good choices with Toyota maintenance plans. Was a perfect team !!! More

by Antonio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ojeda, Kristie Wakefiled
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Sep 08, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Antonio. Congratulations on your new Toyota. Ryan Fischer General Manager

September 07, 2023

Environment very Hostile and Intimidating Associate and Manager very intimidating and not helpful I will never subject myself to this kind of behaviour again especially when I was ready to spend 1600$ and More

by THOMASINUS888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darker Service Manager
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Sep 08, 2023 -

Gettel Toyota of Lakewood responded

I am sorry that you feel that way Thomas. After speaking with Chris and Freddy, I understand that the only way you would have the $1600 service done was if we paid the $500 car rental bill that you had already agreed to, so you really only wanted to pay $1100 for a $1600 service. I am sorry we were not able to do this for you and that you felt intimidated.. Jack Gorrill Service Director

Sep 08, 2023 -

THOMASINUS888 responded

I understand and I walked away but prior to that your Associate Chris Morelli refused to help me in so many ways that it was very obvious with an overly aggressive way. When I ask him to turn me over to another associate it felt like he wanted to bite my head off….Now back to pricing …I found out that other Toyota dealers are less expensive for the same job.Which is very unacceptable. My Experience with Gettel Toyota was terrible and unacceptable. They were Overly aggressive, rude, non existent Customer Service and they didn’t have a real trained manager just a bunch of rude people. Gettel Toyota Lakewood is a terrible environment if you end up negotiating a price …They only want your money. They are lying about the cost of rental, The Shop needed 2 days to fix my car the cost of rental per day Was $45 plus the previous days I had the car it would have been $300 not $500 not $600 Also I offered to pay half the cost of the rental too,but I’m not surprised with your price assessment coming from a dealership that inflates the prices all the time. When I brought the car prior to this visit 25 days ago at first I overpaid by few hundred dollars comparing with Another dealer.They were supposed to inspect the car and let me know about the future problem. Yet they didn’t ,you just wanted to grab the money with minimum effort. I just don’t think you are a good dealership and lots of clients avoid your service I just didn’t know,I will never buy a car from this dealership in my life, …also I would be an advocate against them to other potential clients that want to buy from Gettel Toyota. I will post everything online your behaviour that day and the whole experience needs to be published. You know University Parkway is a very small community but they talk and get referrals all the time! I have recorded the whole experience and will post it online.Clients shouldn’t be treated that way!

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