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Gettel Toyota of Lakewood

Bradenton, FL

4.7
3,748 Reviews
Gettel Toyota of Lakewood in Bradenton, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5959 E State Rd 64

Bradenton, FL

34208

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Showing 3,748 reviews

August 04, 2023

Customer service is pleasant. My car went in for a “I owe” dent, scratch and paint detail. Dent was done amazing. However, paint detail was poorly retouched. I told Scott, who rep More

by fabiana_ramsour
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Aug 07, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience while you were here. If you would like to discuss this further, please contact Mike Brown, our Used Car Manager, at 941-567-1080

August 03, 2023

Jeff was a pleasure to work with. The process was easy with no snags and I have nothing but great things to say about Jeff, the purchase, and the whole experience. They continue to gi More

by PPABOB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Palmer
Aug 04, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Jeff. We really appreciate your loyalty. Congratulations on your new Toyota Truck!

August 03, 2023

Bought hyundai. I don't think they had a good understanding of a vehicle not a toyota More

by daves1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lori Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gettel Toyota of Lakewood responded

I am sorry if you did not get all the information that you needed about your Hyundai. If you contact Diane Beimann our Customer Relations Manager at 941-567-1080 she will arrange for one of our Gettel Hyundai of Lakewood associates to answer any questions you may have. Ryan Fischer General Manager

Aug 07, 2023 -

daves1997 responded

After two weeks I still cannot use digital key. was told by Hyundai on July 26 that this would be fixed. in 5-7 business days. It is still not fixed Called Diane Beimann as instructed she forwarded my call to Jill..Jill never contacted me. All Lies!

August 02, 2023

This is the 3rt vehicle I purchased from Gettel Toyota of Lakewood, the way the team makes you feel during this process is very welcoming More

by Katherin Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Rrethatakaj, Jorge Hernandez
Aug 02, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Katherin. I am so glad you have had such a positive experience with our team. Thank you for your loyalty and congratulations on your new Toyota! Ryan Fischer General Manager

August 01, 2023

I want to thank everyone for their great service and their support in working with me Jorge was very nice ad polite, thank you so much. More

by a.vistocci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Hernandez
Aug 01, 2023 -

a.vistocci responded

Thank you for going over and beyond in helping me.im happy with my new Rave 4. You're the best Toyota 👌 Anna

August 01, 2023

Colin was awesome I appreciate his time and love the truck and dealership. Definitely come here More

by mrsamuelsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Bednarz
Aug 01, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation. I am glad you enjoyed working with Colin. Ryan Fischer General Manager

August 01, 2023

Service has declined. The last visit was the worst. Over 2 1/2 hrs for an oil change. Waited 45 minutes to an hour at check in line. No apology just excuses. Car not washe More

by CCAHILL01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Aug 02, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience in service. There is really no excuse for it. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080

July 31, 2023

Patrick was amazing and made sure our needs were met in a timely and efficient manner. Overall great experience! More

by Taylorfisher1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
Jul 31, 2023 -

Gettel Toyota of Lakewood responded

Thanks for your five star review Taylor. Patrick and I really appreciate your support. Congratulations on your new Toyota! Ryan Fischer General Manager

July 31, 2023

Great service! Bought my first car and the process was smooth and great, thank you ! More

by juliaantunez0103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack V, Juan Marcelo-Perez
Jul 31, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Julia. Ryan Fischer General Manager

July 31, 2023

Antonio and Brian were super friendly, professional and easy to work with throughout the entire process. More

by sfnugent711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Macneel, Antonio Dominguez
Jul 31, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Antonio and Brian were so helpful and that you enjoyed working with them. Ryan Fischer General Manager

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