Gettel Toyota of Lakewood

Staff is great, financing staff is wonderful. Clean, accommodating and professional. First time working with them. Clean, accommodating and professional. First time working with them. More

Very nice service department excellent staff got us in and out quickly. We’re impressed and out quickly. We’re impressed More

Great Service amd workers everyone is friendly. everyone helps to make the buying or leasing a great experience Love it everyone helps to make the buying or leasing a great experience Love it More

They were awesome. Got the car that I wanted without any problems or pressure. Salesman Patrick was awesome Got the car that I wanted without any problems or pressure. Salesman Patrick was awesome More

We really liked this dealership! Especially the salesman Colin. He was so chill and helped us test drive and we felt no pressure. Place was clean, calm. Everyone was friendly and hap Especially the salesman Colin. He was so chill and helped us test drive and we felt no pressure. Place was clean, calm. Everyone was friendly and happy. Very upfront with pricing. Great selection of certified used trucks. We will be back! More

Show up at my appointment time and was the only car there in the service area at the time. I waited for about 15 minutes before Yve ever came out to greet me and I think she only came out then because a gent in the service area at the time. I waited for about 15 minutes before Yve ever came out to greet me and I think she only came out then because a gentleman noticed I had been sitting there for a while. So thanks to him or I might have been there much longer! When she greeted me she asked me if I had any type of maintenance packages on my car which I knew I did but didn’t know which one and so at that point we went inside and she looked up my account. She only had me sign one paper which I thought was odd bc normally you have to sign and initial a few pages and spots but maybe you guys changed it and I told her I would be leaving and coming back and ask her about how long which she said and hour and a half was about average which we fine but 2 hours later she calls and gives me an update and says my car is pretty much done and said she would call me again once they brought my car back up. After an hour a just show up to the dealer ship and call to ask if my car is done because we are going on 3 hours now and Yve didn’t know who I was, said she didn’t have my name down for my car maintenance appointment. Had to remind her she called me an hour ago telling me my car was almost ready and than apparently right in that moment after not knowing who I was they brought my keys up. I don’t know what the deal was this time with this place but I’ve never had an issue with the service center before and Yve just wasn’t meeting my expectations and didn’t seems to know what was going on. More

Sam was so helpful in getting me into a car that I could afford and made the buying process so easy! Definitely Personable and an easy experience buying a car ! Couldn’t be happy with my first big purchase afford and made the buying process so easy! Definitely Personable and an easy experience buying a car ! Couldn’t be happy with my first big purchase Thank you Sam and the Toyota team! More

On my last visit all services were provided on a timely basis.- it was nice to not have to wait too long. basis.- it was nice to not have to wait too long. More

She incorrectly told me my maintenance plan had expired. When my car was done she told someone else it was their car instead of me. When my car was done she told someone else it was their car instead of me. More

Kevin Ward and Joe Doyle true professionals. They made this vehicle purchase at Gettel Toyota great experience! They made this vehicle purchase at Gettel Toyota great experience! More