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Gettel Toyota of Lakewood - Service Center
Bradenton, FL
1,618 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,618 Reviews of Gettel Toyota of Lakewood - Service Center
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February 02, 2025
I received a coupon for Gettel’s oil change service and after the department associate accepted the coupon and completed the oil change, I was not able to redeem the coupon. I was told they do not accept c after the department associate accepted the coupon and completed the oil change, I was not able to redeem the coupon. I was told they do not accept coupons, however it came from their company. I followed up with Diane, she assured me that I could get a refund of the difference upon returning and bringing the receipt and coupon that was rejected. I went to the dealership and spoke with Jack regarding this issue. He was very hostile towards me and refused my refund. I followed back up with Diane again regarding yet another unfortunate situation, however she did not return my call. It is not about the money at this point. I am disgusted with the bad business, and lack of personal responsibility this establishment has shown. As a professional in customer relations, I know the importance of maintaining a good relationship and image for the business you are working for. This does not seem to be a priority in the employees at Gettel Toyota of Lakewood. More
by mac69423
November 27, 2024
I was in for routine service for my2022 Tucson last week. I was pleasantly greeted and shown where to stop the car. Shortly, Devon came out and directed me to his desk, explained the process, recommended se I was pleasantly greeted and shown where to stop the car. Shortly, Devon came out and directed me to his desk, explained the process, recommended services and costs. Explained that the update and gave me an estimate of the time it would take to complete. He, then, escorted me to the beautiful new waiting area. The waiting was pleasant with comfortable seats , snacks and clean bathrooms. Thank you, Devon. More
by Marion
Employees Worked With
May 31, 2024
Great dealership with great employees! Their customer service was excellent and they were consistently helpful. Their customer service was excellent and they were consistently helpful. More
by cmann369
Verified CustomerEmployees Worked With
May 26, 2024
Showed up about a half hour early, but was taken in w/o any delay. any delay. More
by Bosoxdave
Employees Worked With
May 20, 2024
Kateeja was amazing! As a long time customer of Gettle, she went above and beyond my expectations and gave me the service I expected. As a long time customer of Gettle, she went above and beyond my expectations and gave me the service I expected. More
by gvilt
May 19, 2024
Chris is always nice and explains what my car needs to keep it at peak performance. keep it at peak performance. More
by ROO1956
Employees Worked With
May 13, 2024
I am very impressed with both service and sales at Gettel Lakewood. I am much closer to the Bradenton dealership, however, I switched from there to Lakewood following poor service and also had poor sales hel Lakewood. I am much closer to the Bradenton dealership, however, I switched from there to Lakewood following poor service and also had poor sales help at Bradenton later. I can’t say enough good about everything at Lakewood, very impressed with how it is managed, recommended my neighbor there after her bad experience at the Bradenton shop and she is very happy with them as well. More
by Mike@osmse.com
