Gettel Toyota of Lakewood - Service Center

If purchased several vehicles from this dealership and been working with Chris in service for warranty work. He went above and beyond this week as I developed an oil leak and he took care of it for us wit been working with Chris in service for warranty work. He went above and beyond this week as I developed an oil leak and he took care of it for us with no hassle. He is a true advocate of your dealership and so is Jerry The used car Guy. Though he is difficult to reach by email he is always professional to deal with! More

Advisor Wynn is always courteous, professional and helpful when getting car Serviced. Will recommend to friends helpful when getting car Serviced. Will recommend to friends More

I enjoy tbe service that Gettel provides to their customers. Thanks to all involved service customers. Thanks to all involved service More

Jacob Burch excellent service and very professional and frendly and knowledgeable and also asset to getter toyota frendly and knowledgeable and also asset to getter toyota More

Good on time service. Everything was on time. Jacob was ver professional and easy to talk with. Everything was on time. Jacob was ver professional and easy to talk with. More

Excellent job! I loved the service. The help, my car. Thank you for taking care of it! I loved the service. The help, my car. Thank you for taking care of it! More

Did a nice quick maintenance check on my car. Everyone was very nice and helpful. Everyone was very nice and helpful. More

Prompt, easy to understand and questions answered clearly. My wait was reasonable and comfortable. My service has always been a pleasure. clearly. My wait was reasonable and comfortable. My service has always been a pleasure. More

Went to the dealership for three reasons, one of which was to have a flaw in my tint replaced. After being without my vehicle for the entire day I returned to pick it up. By this time, the person wh which was to have a flaw in my tint replaced. After being without my vehicle for the entire day I returned to pick it up. By this time, the person who was assisting me had left for the day. I got in my car and immediately noticed that the tint was FULL of bubbles. I am extremely disappointed! I believe that they will correct it by replacing it again, but the inconvenience is not acceptable. The representative should have checked the work before they called me to pick up my vehicle. A second reason that I went for service required me to pay, as the other issues are under warranty. There was NO disclosure that using a credit card would in-cure a “service fee”. I don’t know what percentage they charged, but it is nearly $50 more dollars. Had they said something I could have paid in a different manner. I did not realize it until I was home. More

In for a quick 5k mile service. Advisor was fantastic, helpful, and informative. Waiting area had necessities to conduct business while I waited. Advisor was fantastic, helpful, and informative. Waiting area had necessities to conduct business while I waited. More