Back

Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

Sort by
July 03, 2022

Paul in service was very nice n helpful. The service was fast. Definitely will be bringing my car back to Lakewood Toyota More

by JACQUI.HUTCHINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Jul 05, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jacqui. I am glad you had such a positive experience with Paul. Ryan Fischer General Manager

July 03, 2022

Always quick and ecxellent service. Everyone is always happy. Clean environment. I always recommend to my friends More

by Ktelles79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoy working with Jacob. Ryan Fischer General Manager

July 02, 2022

The initial fix wasn’t complete…they took the car,diagnosed for 2 days with NO Charge and located the problem. Washed my car and filled it with gas to cover road test. Great service!!! Freddy M More

by Brentkhaggerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yevette
Jul 05, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Brent. I am glad Freddy was able to work out the problem with you. Thank you for your patience and the five star review. Ryan Fischer General Manager

July 02, 2022

Service writer was great, waiting area was comfortable, bathrooms were clean, coffee was delicious and appreciated. More

by Hjgroome
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Chris. Ryan Fischer General Manager

July 01, 2022

I am received at my appointed time and my car is thoroughly inspected for the recommended services, then the tech advises me of anything that is uncovered and needing attention right away or if a sp More

by Pj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review It sounds like Jacob and the team did a good job. I am glad you liked working with them. Ryan Fischer General Manager

July 01, 2022

Very professional staff , always a pleasure waiting for my car service to be done ✅ because their waiting room it’s very welcoming. More

by Vanucemore14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Jul 05, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . I am glad to hear that you enjoyed working with Patrick. Ryan Fischer General ,Manager

July 01, 2022

Had a key replaced would not open key door lock advisor said something wrong with lock went home and tried original key it opened key lock for door. He was insistent it had to be the lock. This wasn't my s More

by JOHN.MUSCATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Gettel Toyota of Lakewood responded

John, I am sorry you didn't have a positive experience. If you would like us to look into this, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

July 01, 2022

My husband took my car in for scheduled maintenance. It was a bit overdue. They did the service, new wipers and new tires. It drives like a new car again! So happy! More

by LESANELMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Jul 05, 2022 -

Gettel Toyota of Lakewood responded

Thank for the five star review . I am glad Patrick provided you with such a positive experience. Ryan Fischer General Manager

June 30, 2022

Jacob Burgh is the best to work with! He makes the service easy and explains everything perfectly More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Teresa. Jacob and I really appreciate your support. Ryan Fischer General Manager

June 30, 2022

The people who I did the auto butler put something on the vinyl part of the floor mat and brake pedal and gas pedal. Slippery as ice!!! Almost rear ended a car a few times. It’s NoT wearing off. What can More

by ez68vet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Gettel Toyota of Lakewood responded

I am so sorry. I appreciate the four stars but would like to discuss this situation further. Please contact our Customer relations manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

Jul 06, 2022 -

ez68vet responded

We’ll your voice mailbox is full. Good start! Just read my message above. It covers it all. The “stuff” on the pedals and mat are a serious safety issue. The GPS with no updates is pathetic. What is the problem getting updates. Sorta worthless if it’s from 2019. We’ll still be returning for service and AutoButler but will be checking for slippery pedals before we leave.

...
86
...