Gettel Toyota of Lakewood - Service Center

Fast first service for our 2021 Rav. However when asked if I would like a car wash I stated yes. They didn’t do the car wash. However when asked if I would like a car wash I stated yes. They didn’t do the car wash. More

Prompt response in scheduling on time cordial efficent answering all the inquiries patiently leting me know if anything else need to be taken care of. answering all the inquiries patiently leting me know if anything else need to be taken care of. More

I enjoy getting my oil changed here because this is the most professionally run dealership. most professionally run dealership. More

Disappointed this visit. Waited 45 minutes just to be checked in for my service appointment, then an additional 2 hours for an oil change and tire rotation. No complimentary Waited 45 minutes just to be checked in for my service appointment, then an additional 2 hours for an oil change and tire rotation. No complimentary car wash. No one bothered to let me know what was going on and why they were so long. When I went to check on my car I was told the person was at lunch and I noticed about a dozen keys on her desk for folks whose service was finished and needed to be checked out. Please don’t make an appointment time and then take almost an hour just for the check in. If you are short staffed just don’t overbook, or at the least let people know in advance, my time is valuable as well. More

Paul is for no doubt the best service advisor ever. Everything was perfect. Will definitely “adopt” your service department as the place to bring my Venza for service Everything was perfect. Will definitely “adopt” your service department as the place to bring my Venza for service More

Smart reliable people run this dealership. I am always pleased to have to come here. I am always pleased to have to come here. More

This was about the worst experience (covering more than 35 years) I’ve ever had at a car dealership. And considering just how low the bar is set, that may be saying something. 35 years) I’ve ever had at a car dealership. And considering just how low the bar is set, that may be saying something. More

Excellent, reliable, friendly, attentive, and a credit to Toyota. The reason we love Toyota over other manufacturers is both for your amazing product and professionalism of staff. But one request- please wor Toyota. The reason we love Toyota over other manufacturers is both for your amazing product and professionalism of staff. But one request- please work harder on your hydrogen powered vehicles. I’m in line as soon as the USA adopts this fuel type. More

The best Toyota in manatee county! Always available when you need them and great customer service! Always available when you need them and great customer service! More

The Gettel team is very customer focus and do a very good job in addressing our needs!!! job in addressing our needs!!! More