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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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June 09, 2022

My appointment was for replacing ceramic coating on new body parts due to accident and my 15,000 service. Both aspects were coordinated well and my vehicle was ready earlier than I expected. They even arra More

by RANDIROB0716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frederick , James Hoy
Jun 09, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. It sounds like Jim and Frederick took good care of you. We all really appreciate your support. Ryan Fischer General Manager

June 09, 2022

Great place friendly staff service was good and in a timely fashion would recommend service there More

by BBTMCNEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Jun 10, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation Ryan Fischer General Manager

June 09, 2022

Love taking my car here for service,the only place I go,I will keep returning here More

by Mims.cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Jun 10, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Cindy. I am glad you enjoy working with Patrick. Ryan Fischer General Manager

June 08, 2022

Great attention to detail. and service attendant went out his way to take care of future issues More

by KVANSERKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Jun 09, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with our team. Ryan Fischer General Manager

June 08, 2022

Pay and Michael were very nice and professional. The Tundra was ready in 1 hour as promised. More

by FATOJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Paul Schaefer
Jun 09, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

June 08, 2022

Always thinking ahead. Making SURE the Customer is served the right way and leaves satisfied. More

by Gospence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen
Jun 09, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris and I really appreciate your support. Ryan Fischer General Manager

June 07, 2022

People are nice. Job well done. The person that I dealt with is very personable and explained things to me and my husband. More

by jacknancysean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Jorge was so helpful. Ryan Fischer General Manager

June 06, 2022

Kyle “assisted” me and he was abrupt and rude. After waiting for over 90 minutes for a service I was told would be 45-60 minutes, I finally had my car back. I asked Kyle if there was an issue and More

by APRILRANCEFUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Jun 07, 2022 -

Gettel Toyota of Lakewood responded

I am sorry that you did not have a good experience in our service area. I did a little research and your Advisor was Blake. We normally quote an hour to an hour and a half for service, but that was no excuse for Blake to be rude. Again, I apologize for this and we would be happy to set you up with a different advisor if you would like to give us another try. Ryan Fischer General Manager

June 05, 2022

Paul is exceptional & ensures tgat every need is met & additional services if any are communicated More

by Joey.Matto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Jun 07, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Joey. I'm glad Paul did such a good job. Ryan Fischer General Manager

June 05, 2022

Always very accommodating and pleasant. Never recommends unnecessary work. It’s a pleasure to do business with the team. More

by JCALLAHAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Jun 07, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoy working with Patrick. Ryan Fischer General Manager

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