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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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May 22, 2022

the staff is friendly and the service always takes care of my concerns and needs. More

by ROO1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris and I really appreciate your support. Ryan Fischer General Manager

May 21, 2022

Kelby is pleasant, helpful, efficient and informative. She Rocks! The service center is generally good. More

by CCAHILL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
May 23, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Kelby and i appreciate your support. Ryan Fischer General Manager

May 20, 2022

Easy to schedule vehicle service. Courteous staff. Good work. I have not ever had any issues with their service. More

by JACKNCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jack. Jacob does a great job. Ryan Fischer General Manager

May 20, 2022

Everyone is pleasant and helpful,, I have 4 cars. All Toyota, 2 of them I bought from this location. My parents also bought their van here. More

by ADTHAKORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gettel Toyota of Lakewood responded

Thanks so much for the five star review and your loyalty. It sounds like michele di a really good job with Service. Ryan Fischer General Manager

May 19, 2022

The dealership is nice but this service this trip was not and I was not satisfied at all. More

by RAINEQUINN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Yve Cosgrove
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Gettel Toyota of Lakewood responded

I am sorry that you did not have a positive service visit with us. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

May 18, 2022

Customer No. 859327, service writer did not follow through with notifying me when service of vehicle was completed. Waited an additional two hours needlessly afte More

by Greg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Zoto
May 19, 2022 -

Gettel Toyota of Lakewood responded

Greg, I am sorry for our poor service. I reviewed your service visit and clearly you were not well served. If you would like to discuss this incident further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Again, I apologize for the poor service. Ryan Fischer General Manager

May 18, 2022

I got prompt attention at time of my appointment and the wait time was less than expected More

by greenwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Jacob was so helpful. Ryan Fischer General Manager

May 16, 2022

They were very nice! !! And they Were very thorough with checking out my car!!! They were also extremely helpful with explaining to me the things that I needed for my ca More

by WHITSHYHAY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m sorry but I don’t Remember all the names of everyone that I worked with but everyone was extremely nice and very helpful
May 17, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Jacob was so helpful. Ryan Fischer General Manager

May 15, 2022

The dealership is conveniently close to my home. Service is good, polite, and easily scheduled. More

by N2xbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Zoto
May 16, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We really appreciate your support. Ryan Fischer General Manager

May 15, 2022

Great job with the tire rotation was done in a timely manner however the car wash and detail on the inside was not completed. The car was washed but the inside was not completed. More

by wpreilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore, Kevin Zoto
May 16, 2022 -

Gettel Toyota of Lakewood responded

I am glad we did a good job on the tires. Did you pay for a full wash? Our complimentary wash does not include the interior. If you were supposed to get a full wash service, please contact Diane Beimann our Customer Relations Manager at 941-567-1080 and she will make sure you get your interior cleaned. Ryan Fischer General Manager

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