"Frujstrating - But all problems finally resolved."
Never had so much difficulty getting service on any type of vehicle I've owned let alone a 2018 new travel trailer with a "lifetime warranty"\. It finally took an email to the GM. He did get the necessary attention in the service department that was required but it should never had to have gotten to that point. Long delays, no communications and plenty of excuses. I sure hope things improve because I really love our new travel trailer.
"Best dealership we have been in."
- Walt & Sue
Stopped by this dealership and were immediately impressed with the overall appearance of the place. It was clean, the personnel were friendly, and the staff were very professional. We worked with Elizabeth Aguirre who was excellent. She is knowledgeable, pleasant, not pushy, and in our estimation one of the best sales persons we have ever dealt with. We did not make a purchase from them because we decided to stay the course with what we have but if we were going to change it would be with Giant Recreation World and Elizabeth would be our "GO TO" sales representative. Highly recommend this company.
Employees Worked With
"Purchase and service"
I worked with Chuck in service and he was great. I don’t see his name on the list below.
Once we learned the process service was excellent