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Gilbert Ford

Okeechobee, FL

4.6
57 Reviews

3175 U.S. 441

Okeechobee, FL

34974

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57 Reviews of Gilbert Ford

May 25, 2020

Excellent Service Knowing I was not ready to come to the dealership for service yet, they arranged a time to pick up my car and deliver it when they were through. Nice More

by rondonw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prevatt, not sure of the young man’s name that picked up and delivered the car.
May 11, 2020

The guys at Gilbert ford did everything they could to help me get my first truck and I can’t thank them enough great people and great customer service. More

by coltonleppert
Recommend Dealer
Yes
Employees Worked With
Bobby Steiert
May 12, 2020 -

Gilbert Ford responded

Hi, thank you for your kind words and congratulations on your new truck! We understand it is a big decision where you purchase your truck from and we are grateful to have been chosen! Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon --Director of Operations --(863) 824-3612

March 23, 2020

RAPTOR PURCHASE EXCELLANT SERVICE, I RECOMMEND THESE GUYS HIGHLY. THEY WENT ABOVE AND BEYOND FOR ME. PLEASE GO SEE THESE GUYS FOR YOUR NEXT FORD PURCHASE. THEY WILL T More

by CWILSONJR007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Avant, Bobby Steiert
Mar 25, 2020 -

Gilbert Ford responded

Hello there, your comments keep us motivated and working hard for all our guests! Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon --Director of Operations --(863) 824-3612

March 06, 2020

First oil change for my 2019 F150 KR Came in for my first oil change at Gilbert Ford and pleasantly greeted and promptly attended to. I relaxed in the customer lounge while I waited for m More

by FrankF150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Colon., Nathan Liscomb
Mar 07, 2020 -

Gilbert Ford responded

Frank, we're so pleased to hear that everything was completed to your satisfaction! Drive safe, and we'll see you on the road.

February 20, 2020

The experience of purchasing the new vehicle was very smooth and we feel like we got a pretty good deal. We even decided to purchase the maintenance for the vehicle and extended warranty. More

by m pepoon
Recommend Dealer
Yes
Employees Worked With
Travis Asbery, Alex Estremera
Feb 23, 2020 -

Gilbert Ford responded

Hi M, we set high expectations for ourselves so it’s gratifying to hear you had a smooth buying experience with us. Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon – Director of Operations – (863) 824-3612

February 02, 2020

customer service not great I recieved a great deal on my Expedtion and an overall good experince, The follow up customer service in returning emails after emailing several diffe More

by coachheidbronx
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Nathan Liscomb
May 08, 2021 -

Gilbert Ford responded

Thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. I would appreciate the opportunity to discuss this with you further. Respectfully, J.D. Mixon --Director of Operations --(863) 824-3612

January 20, 2020

Friendly staff and wonderful service. They were prompt in getting me in for my oil change. There was also a recall that was listed but was not needed. More

by Geam124
Recommend Dealer
Yes
Employees Worked With
Travis Asbery, Alex Estremera
Jan 22, 2020 -

Gilbert Ford responded

Geam124, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 25, 2019

Oil change Very friendly staff. Started on time and completed in reasonable time. Explained everything in detail. Lounge and restrooms are very clean. Service More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Aloi, Alex Estremera
Dec 03, 2019 -

Gilbert Ford responded

Hi Jerry, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon – Director of Operations – (863) 824-3612

October 09, 2019

Nathan was our sales associate and he and his managers did amazing! They gave us a great deal on a beautiful Ford F-250! Thank you Gilbert Ford! More

by Brittany H.
Recommend Dealer
Yes
Employees Worked With
Nathan Liscomb, John Whidden, Lee Geringer
Oct 11, 2019 -

Gilbert Ford responded

Brittany, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Thank you for being a part of the Gilbert Family. Respectfully, J.D. Mixon --Director of Operations --(863) 824-3612

October 06, 2019

New tire Service Took explorer to Gilbert Ford for 2 new tires. Tires were installed and Service was good. Overall have experienced good service from Gilbert Ford an More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Estremera
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