Gilbert Ford

Our new edge We had a very good experience at Gilbert ford.our salesman was very helpful and listened to our needs. We have recommended Gilbert fort to our friends We had a very good experience at Gilbert ford.our salesman was very helpful and listened to our needs. We have recommended Gilbert fort to our friends. More

Oil change Although I didn't have an appointment and I went there later in the day, I was able to get my car serviced quickly and w/ no drama. Friendly and quic Although I didn't have an appointment and I went there later in the day, I was able to get my car serviced quickly and w/ no drama. Friendly and quick. I love it. More

Purchased F150 See Michelle-this was the easiest and best experience ever! Finance mgr. Was awesome! Go see these guys!!!! Couldn't ask for a better sales person! See Michelle-this was the easiest and best experience ever! Finance mgr. Was awesome! Go see these guys!!!! Couldn't ask for a better sales person! More

Recall on Foed Edge They were very courteous and very thorough and done with problem very quickly, when I was told it would be a 2 day fix, it was done within 45 minutes They were very courteous and very thorough and done with problem very quickly, when I was told it would be a 2 day fix, it was done within 45 minutes More

wrong battery after gilbert ford ok okeechobee put a battery in my car that i was charge for wasnt happy bout that.and then to notice that the cloth like case that after gilbert ford ok okeechobee put a battery in my car that i was charge for wasnt happy bout that.and then to notice that the cloth like case that wraps around the battery was cut down the side.why would they have to cut it if they put the same kind i had that came with my car..i think they put the wrong one it wwhen .when i call them to fine out why the man said he would fine out when the guy gets back. they never have call me back yet 3days now and call.because they know they did something wrong.i will never that my car back there.and would tell anybody not to go there Roy is his name and he was rude to me on the phone. im naot happy at all..no one from there care. More

Great CarBuying Wxperience My family unexpectedly needed a new vehicle. After searching the Gilberthasit.com website, I found a 2015 Ford Escape with low miles within my price r My family unexpectedly needed a new vehicle. After searching the Gilberthasit.com website, I found a 2015 Ford Escape with low miles within my price range. I could not find a better deal within 100 miles and this was in my back yard! I set up an appointment to see the vehicle for when my wife got home from work. We test drove the car, loved it and wanted to start the paperwork. I had to go to work in two hours and Gilbert was great in expediting the paperwork. We were in and out in two hours. Our salesman Ralph was extremely helpful. I went back a few times over the following few days with questions and everyone was more than accommodating. I definitely recommend Gllbert Ford and Chevy. I got a great vehicle for a great price and was treated in a very friendly manner. More

Warranty work Third factory defect issue with this otherwise great looking vehicle. Service department has been most patient and understanding in solving issues wit Third factory defect issue with this otherwise great looking vehicle. Service department has been most patient and understanding in solving issues with this Mustang. Would not even condsider another service department. I trust them 100% More

Oil Change Service It was a great job and completed within a reasonable amount of time. They have an excellent waiting room with many amenities. The oil change was wha It was a great job and completed within a reasonable amount of time. They have an excellent waiting room with many amenities. The oil change was what we needed and friendliness was wonderful. The service clerk was polite and helpful. More

Phenominal Customer Service I have a Ford Escape 2013, and have had poor experiences with the local (Advantage) ford dealer in Stuart, FL. So I tried Gilbert Ford in Okeechobee b I have a Ford Escape 2013, and have had poor experiences with the local (Advantage) ford dealer in Stuart, FL. So I tried Gilbert Ford in Okeechobee because they were rated well online and had great remarks for customer service. They are 50 min out of my way, but it was worth it to me to give them a try. My vehicle needed an oil change and recall maintenance. I was not disappointed! Everyone (and I mean everyone) said good morning and greeted me while I waited. The service took a few hours, but I expected that. They kept checking in with me to let me know the progress. All the staff were friendly, warm, and happy. An item of mine was accidentally left behind in the service dept - I called and they quickly mailed it back to me. They were apologetic and courteous. I'm so happy that I've found a new home-dealer for all my vehicle needs. More

F-150 I bought a Ford-150 XLT 4x4 Crew Cab from manager Phil Edwardo on Sat. after only 2 days of searching. Phil found (where 5 other dealerships could not I bought a Ford-150 XLT 4x4 Crew Cab from manager Phil Edwardo on Sat. after only 2 days of searching. Phil found (where 5 other dealerships could not) a truck with my exact requirements & gave a very competitive price to seal the deal. The transaction was A+++ in every way. More