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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.3
2,008 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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6014 S Tacoma Way

Tacoma, WA

98409

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Showing 2,008 reviews

August 14, 2019

Amazing Service! Devon is so friendly and welcoming. He is always smiling and goes out of his way to help. He explains everything and makes coming in a pleasure! More

by Mary B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon, Chase Byrne
Aug 20, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Mary for writing this five star review! We do our best to offer exceptional customer service and are pleased to hear the you enjoyed your experience with us at Gilchrist. We are glad that you joined the Gilchrist Auto Family and keep coming back for all your maintenance needs. Drive Safe!

August 13, 2019

Incredibly Helpful | Fantastic Attention to Detail I was initially window shopping for a new truck when a colleague of mine recommended me to Chase Byrne. He quickly hopped on a call with me and asked More

by Zen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Byrne
Aug 20, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Zen for the nice review. We are pleased to hear that you enjoyed your experience here with Chase and that we were able to get you the truck that fit your liking. Welcome to the Gilchrist Auto Family! Enjoy your truck and we look forward to seeing you around for the Lifetime Oil Changes!

August 13, 2019

Purchase of 2019 Chevy Colorado I purchased a new trucks from Chase and Kevin a few months ago and it was a great experience! They were very helpful and patient in letting me look at More

by MattHallis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Byrne, Kevin McCarren
Aug 20, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Matt for taking the time to write this review. We are glad that Chase and Kevin were able to compare several trucks for you and assist you with comparing the different vehicles. We are pleased that you enjoyed your experience and that you plan on coming back to fulfill your maintenance needs. Don't forget that if you ever refer a friend that they let Chase or Kevin know when the come in. If they purchase a vehicle, we will get you a referral check! Enjoy your truck and drive safe!

August 13, 2019

Hood buying experience Friendly and personable staff . The lot had several good choices already but the folks will work with you to find your perfect ride. Sam Reed was know More

by pcriss003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McCarren, Samuel Reed
Sep 02, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are happy that you had a good buying experience with us here at Gilchrist. Welcome to the Gilchrist auto Family! We look forward to seeing you around for lifetime oil changes and continued maintenance.

August 12, 2019

Buick Verano - Jeff Best Salesman Buick Verano - Jeff is the Best Salesman we have had to date. He was kind and knowledgeable about the cars. He was incredibly patient and helpful too More

by mebraun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shubladze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are very pleased that you were able to purchase the Buick and had a great experience with us here at Gilchrist! Jess is awesome and has been with us for many years now! Don't forget that if you ever send someone in to see Jeff and they purchase a vehicle, you get a referral check as our appreciation! We hope that you love your new Buick and will be seeing you around for all of your servicing needs!

August 12, 2019

Simple tire replace I was at your dealership to get four tires replaced, my appointment was at 8:00 and it took your tech three hours to replace four tire on my truck whi More

by dntwhitney
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck White Service Consultant
August 12, 2019

Great service from a great dealership I took my 2019 GMC Sierra Denali pick up in for its first oil change and tire rotation. The aervice team dud a great job, provided me a loaner vehicle More

by ROBUTKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shubladze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Byrne, Laura Novak
Aug 12, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a nice review! We are glad that we met all of your needs and that we were able to get your vehicle back to you in a timely fashion. Thank you for being apart of the Gilchrist Auto Family!

August 11, 2019

Best sales, service and customer experience The whole company’s culture is incredible. It’s all about you, not the dealership. Everyone we encountered was incredibly courteous and thoughtful. More

by User-492bba3554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will, Nick Gilchrist
Aug 12, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Mike for taking the time to write the nice remarks about us as a dealership and Ricky who is awesome! We are very luck to have him on the team! Don't forget that if you ever send anyone to him that purchases a vehicle, we will give you a referral check as well! We would like to thank you for becoming apart of the Gilchrist Auto Family and look forward to seeing you around!

August 08, 2019

Great experience I always worry about getting overcharged or having unnecessary work done when I take my car to the dealership. I appreciate that not happening when More

by NO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike?
Aug 09, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are happy to hear that you enjoyed your experience with us! We pride ourselves on being family operated for 90+ years. We do our best to ensure that our Gilchrist Auto Family members always are getting the best possible deal here in sales, parts, and service. Thank you for being apart of the Gilchrist Auto Family! Drive safe!

August 08, 2019

Always friendly, fast and efficient I've always been helped quickly. They always put up with my twenty questions. Quick with service and if it's gonna be a while helpful with alternat More

by ATEARDROP253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talitha Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write this review for us. We appreciate hearing positive feedback! We are happy to hear that we are pleasing the members of our Gilchrist Auto Family!

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