
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
I respect the no nonsense way you approach your business. I am leaving Bellingham right now on a bus, Steve Smith said he would pick me up at the Amtrak station when I arrive. That is very kind of him. The f I am leaving Bellingham right now on a bus, Steve Smith said he would pick me up at the Amtrak station when I arrive. That is very kind of him. The first impression of Steve is that he is a very good man, knows his job well, he deserves a raise $. He told me when I get there , the Tank will have enough Diesel in it to get me home and mud flaps will be on. I guess I will see you all around 3pm. More
Had the most difficult time scheduling appt online. Had two failed attempts at calling the service dept to make an appt. I thought the online appt was confirmed. I called the service dept (4th attempt) Had two failed attempts at calling the service dept to make an appt. I thought the online appt was confirmed. I called the service dept (4th attempt) & got a person who did verbally confirm my appt. Showing up for appt had to wait for Checkin as only on person at the service desk. When my turn to check in the service person could NOT find my appt on the schedule. She told me because of this service would possibly be delayed and car possibly have to be kept overnight! Yikes! Just too many glitches for a decent rating. Computer system is rediculously difficult to navigate. Counter staffing for checking in is inadequate and causes long waits/frustration. Cashiers were ver efficient at taking my money I noted! One star rating may be too high! More
I immediately reached out to my sales person after driving off the lot because of some concerns I had with the car. In the beginning he was very responsive but I have not been able to get in touch wit driving off the lot because of some concerns I had with the car. In the beginning he was very responsive but I have not been able to get in touch with him for the last two weeks regarding the situation and I am extremely frustrated and disappointed with the experience. More
Had to go back , after all ready having service . Didn’t notify me there was a additional problem when they called me to pick up my vehicle had to make two trips and waste more time Didn’t notify me there was a additional problem when they called me to pick up my vehicle had to make two trips and waste more time More
I am very happy with my vehicle. I’m even happier with all the employees at Gilchrist Chevrolet! These are the type of people you can make lifelong friendships with. Thank you to my I’m even happier with all the employees at Gilchrist Chevrolet! These are the type of people you can make lifelong friendships with. Thank you to my salesman, Sean Miller. You are so professional, knowledgeable, and fun to be around. You made my experience there so easy and I appreciate that. More
Sales, service and parts departments all have great customer service! Have bought three vehicles from them! Haven’t used the service department regularly, but when it did, all work was above satisfacto customer service! Have bought three vehicles from them! Haven’t used the service department regularly, but when it did, all work was above satisfactory! Used the parts department often, always helpful, knowledgeable and efficient! Highly recommend this dealership for all your needs! More