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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,482 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

July 31, 2022

Although the gentleman that helped me was very kind the service was negative because it took over three hours for a diagnosis of my vehicle & nothing was found. I paid over $150 & still have the same issue More

by mcjwnba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara was helpful , Chuck White
July 31, 2022

They get the job done in a timely manner they always keep me updated on what is going on More

by OLDMANNM.OWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
July 30, 2022

On time, courteous and knew I was coming. Procedure took way to long but its done. More

by turnerstephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori aldan, Debbie Cudini
July 30, 2022

No problems whatsoever an great service. A free complementary car wash would have been great. More

by MacTheMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Bob Cornett, Dave Christensen, Chuck White, Michael Smith, Kristy Graham, Devon Welsh
July 29, 2022

Minimal wait time. Friendly staff. Didn’t try and talk me into unneeded services. Oil change done quick. More

by Dabrynjee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
July 28, 2022

I made an appointment. Chuck was very helpful and ready to assist when I arrived. More

by grammydlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
July 27, 2022

They take no accountability for the work that they mess up on worst-case ever More

by Fpatino3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan , Dave Christensen
Jul 27, 2022 -

Fpatino3 responded

The service department is a joke they take no accountability for what they do and they believe that they are the best well I got news for them everyone agrees that they are the worst. They have such smug attitudes and Have 0 Professionalism I will be taking this case of complaint to the Better Business Bureau. Their technicians and management are a laughable joke. That dealership is nothing but a circus run by clowns..

July 27, 2022

Dave was so helpful addressing an intermittent issue with one of our fleet vehicles. He made time for us to stop by, unscheduled, and was able to fix the problem. Very happy with their service! Thank you! More

by GRETCHEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
July 26, 2022

Reliable service and will work to take care of the customer. I have had a positive result and experience twice now in getting scheduled in and out in a timely manner on 2 oil changes for my 2020 Chevy More

by Jerryh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
July 26, 2022

Good customer service; however that's about it. Mechanics can barely fix a problem if you have not diagnosed it yourself before hand. Completely in capable of finding the source of a problem and fi More

by Yukonmebby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristy Graham
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