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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.5
2,514 Reviews
Call Dealership (253) 620-1900
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6014 S Tacoma Way

Tacoma, WA

98409

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2,514 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

January 31, 2025

Took all day, but worth it. Tim and Thomas were both excellent. Thomas took time to explain in detail the various different values in the forms. More

by Isak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wells, Thomas Tate
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January 31, 2025

I purchased my Chevy Volt in Puyallup but have been very dissatisfied with their service department. Getting them to call me back was areal effort for them. At Witt's end, I left a message with Gilchrist’s More

by David Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I do remember the names of the people who helped
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January 31, 2025

Very friendly and helpful. They made sure everything was done correctly and in a timely manner. More

by lilcocowoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
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January 27, 2025

The reason I didn't give a 5 on the dealership is because, the process took much to long. We drove over 2 hours to purchase vehicle. It appeared that Jeff was helping other people at the same time More

by doodle116
Recommend Dealer
Yes
Employees Worked With
David Shubladze, Jeff Stacy
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Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Of course! Here’s a more concise version while keeping the empathy and appreciation intact: Thank you for your feedback. We truly appreciate you making the long drive to purchase your vehicle and are thrilled that you love your new car! We understand how frustrating a long process can be, especially after traveling so far, and we appreciate your patience as Jeff assisted multiple customers that day. Your time is valuable, and we apologize that we couldn’t make the experience as seamless as we’d hoped. Your feedback helps us improve, and we’re always here if you need anything in the future. Enjoy your new, and happy driving! Best, Gilchrist Chevrolet Buick GMC in Tacoma

January 27, 2025

The sales staff was friendly, helpful, and easy to work with. Communications were timely and responsive. More

by gingoldj
Recommend Dealer
Yes
Employees Worked With
Shade Clark, Zach Davis, Thomas Tate
Report | Print
Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Our goal is always to make the car-buying process smooth and enjoyable, and we're glad we could do that for you. Enjoy your new vehicle, and if you ever need anything, we're here to help! Best, Gilchrist Chevrolet Buick GMC Tacoma

January 26, 2025

Brian Wright helped us choose the perfect vehicle for us. Great experience from start to finish. We would highly recommend this dealership. More

by LYNNPHIPPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wright, Thomas Tate
Report | Print
Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, for your wonderful review! We’re so happy to hear that you had a great experience with us at Gilchrist. Our team works hard to provide top-notch service, and knowing we could make your car-buying process smooth and enjoyable truly means the world to us. Wishing you many miles of happiness in your new Canyon! If you ever need anything, don’t hesitate to reach out—we’re always here for you. Best regards, Gilchrist Chevrolet Buick GMC Tacoma

January 26, 2025

Wasn’t acknowledged for several minutes, but after that everything went very well. Done in a timely manner, too. More

by Didelion
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t know who waited on me.
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Jan 30, 2025 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback. We’re glad to hear that everything went well and that the process was completed in a timely manner! That said, we apologize for the initial wait and appreciate your patience. Providing a welcoming and efficient experience from start to finish is important to us, and we’ll use your feedback to improve. We truly appreciate your business and hope to serve you again in the future. If you ever need anything, don’t hesitate to reach out. Enjoy your vehicle! Best, Gilchrist Chevrolet Buick GMC Tacoma

January 26, 2025

Dealer prep for a new car was sub par. They could do a lot better. Exterior and under the hood. More

by rjraked
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shade Clark
Report | Print
January 23, 2025

Service good. Another appointment scheduled as no one understood what my problem was To be handled at next appointment More

by rosekarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White, Thomas Tate
Report | Print
January 23, 2025

Always get me in and out quickly and keep me informed on my vehicle condition. 5 stars More

by Mtramm62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm, Robin Wilson, Dave Christensen, Chuck White, Brenda Sharpe, Suzi Cronin, Jennifer Oliver
Report | Print
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