Gilchrist Chevrolet Buick GMC Dealership Tacoma

A salesman Shade was very good. I test drove a few different vehicles but ended up with a Buick which I love very much. Shade was very patient and not pushy. Which was very nice. I test drove a few different vehicles but ended up with a Buick which I love very much. Shade was very patient and not pushy. Which was very nice. More

Thank you for fixing my car. It runs better now. Thank you for getting it done in a timely manner. It runs better now. Thank you for getting it done in a timely manner. More

Suzi listen to my concern stay throughout the repairs Wasn’t passed on to someone else Wasn’t passed on to someone else More

Wonderful people and service. My only complaint was after oil change it was not reset! My only complaint was after oil change it was not reset! More

My issue with an in operative infotainment system was solved very well. And, it was handled as a warranty item. solved very well. And, it was handled as a warranty item. More

The service department was easy to work with. They were able to find and fix the problem with the brakes. All in a day. They were able to find and fix the problem with the brakes. All in a day. More

No dealership markup was nice. Sales staff was fine. Got nearly everything I wanted on the truck that was on lot. However, my brand new truck with 350miles on it got check engine Sales staff was fine. Got nearly everything I wanted on the truck that was on lot. However, my brand new truck with 350miles on it got check engine light. A problem that has a bulletin out but no "known" fix. Now I have been out with a rental for last 2 days and counting. I'm a big guy. I get trucks for comfort as well as towing work around property. Being without MY brand new truck is hard enough pill to swallow, but being given a tiny Nissan sedan was a bit of a slap in the face. 70k+ brand new and I'm crammed in a tuna can.. Had another problem with Truck before it even left for the first problem. Part on back order said it could be up to 2 months. Unacceptable. Asked to talk to a Manager. They sent me to Will and he was the most unprofessional person I have had to deal with at any car lot/dealership. I'd give negative stars if possible. He would barely give me the time of day, and acted as if I was the burden the entire time. My truck has 360mi and is now there for second issue. The Least he could do is show a little sympathy. All he wanted to do to " help" was trade my BRAND NEW truck in as used and get me something else. I'll be talking to owner today, unless I he remedies this I'll be telling all my friends, co-workers and family to stay as far away as possible. Everyone else I talked to was very professional. Especially Kristy in parts and the receptionists I talked to. I'll update this after talking to owner. More

Great service. Fixed all problems on time. Polite respectful staff. I have no problem returning to or recommending Gilchrist Chevrolet. Fixed all problems on time. Polite respectful staff. I have no problem returning to or recommending Gilchrist Chevrolet. More

It was a very nice experience they treated us very well even though it was the weekend even though it was the weekend More