
Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,482 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
Pleasant and prompt service. However, upon returning home, I discovered a fabric insulating material hanging out of the body at the front passenger side wheel well at the mudf However, upon returning home, I discovered a fabric insulating material hanging out of the body at the front passenger side wheel well at the mudflap. How was there a vehicle inspection done, and this was not noted? Is there a difference in quality between my free oil change and a paid one? I would have expected that to have been found and mentioned, if not corrected. Consider me a little disappointed and concerned about future visits. More
Service was great. Schedule was convenient for me and the technician did a great job replacing the driver side flood. The parts department had the replacement parts on Schedule was convenient for me and the technician did a great job replacing the driver side flood. The parts department had the replacement parts on hand. More
Mike Smith did a great job working with us. Only downside is dealership could not provide part needed but we were able to procure a used one for half the dealer price for new. Once we receive Only downside is dealership could not provide part needed but we were able to procure a used one for half the dealer price for new. Once we received the part we were able to get the vehicle back in and the work was completed in a timely manner. More
Thank you Susie for all you support and great customer service... You and the courtesy driver decreased my stress level and made my experience great service... You and the courtesy driver decreased my stress level and made my experience great More
Had vehicle at different dealer for a repair that wasn't done right, & when returned for clunking complaint after original repair, they said I had other problems. I took it to Gilchrist for second opinion, done right, & when returned for clunking complaint after original repair, they said I had other problems. I took it to Gilchrist for second opinion, & they discovered the problem was a loose bolt from the original repair, & the other problems didn't exist. Gilchrist did discover that I did need new brake pads, which I had them do. They also offered a shuttle service that was driven by a woman named Debbie. Being a previous truck driving trainer, it is my nature to observe other drivers. Debbie didn't know it, but I was paying attention to her driving. Debbie drives very well. I will be back. More